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I always have a pleasant experience. They’re very cognizant if I need to get out by a certain time and they provide frequent updates along the way I do all my service here because of the They’re very cognizant if I need to get out by a certain time and they provide frequent updates along the way I do all my service here because of the superiorcustomer service. More

by Allison H. Verified Customer Verified Customer

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Brought my Jetta in for its 20k service and a brake replacement, and Westboro Colonial VW made it easy. The team kept me updated throughout the whole process, no surprises, no hassle. I really like hav replacement, and Westboro Colonial VW made it easy. The team kept me updated throughout the whole process, no surprises, no hassle. I really like having my car serviced at this dealership. More

by TAGALUSHA Verified Customer Verified Customer

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Had a seamless experience purchasing my new car at Colonial VW. Would recommend to others. Colonial VW. Would recommend to others. More

by kylecarlin Verified Customer Verified Customer

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This is the second time I’ve brought my car to the . Each time they tell me that my brakes squeaking and the clunking noise are normal because my car is an EV! Brought it to a mechanic and was told that Each time they tell me that my brakes squeaking and the clunking noise are normal because my car is an EV! Brought it to a mechanic and was told that it did need new tires and brakes and that it needs control arm bushings and sway bar links. I’m not sure how or why these visits had completely different outcomes. I won’t bring the car to the dealer anymore. On a good note- their shuttle service is excellent! More

by Rgoldstein34 Verified Customer Verified Customer

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The dealership was polite and effective, and they sell good products. Staff was polite and feeling knowledgeable about the cars and deals. good products. Staff was polite and feeling knowledgeable about the cars and deals. More

by barbaracoopir Verified Customer Verified Customer

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Bill was honest professional and insightful, my car was in bad shape when I brought it in, and although I did not go beyond a diagnostic testing I will be bring my new car here for all services going forwa in bad shape when I brought it in, and although I did not go beyond a diagnostic testing I will be bring my new car here for all services going forward More

by AlBen Verified Customer Verified Customer

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We were very pleased with the service and the help I had left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the grea left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the great service More

by nnolster179 Verified Customer Verified Customer

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Brought my Atlas in due to a check engine light. Dealer identified the issue and set a plan to resolve that worked on my schedule. Jon at the service desk is great! He kept me posted for progress an Dealer identified the issue and set a plan to resolve that worked on my schedule. Jon at the service desk is great! He kept me posted for progress and answered all my questions. Excellent service. More

by Ke.taylor8 Verified Customer Verified Customer

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I have had a great experience with this dealership. I bought a new 2025 Taos in February. Although it’s had issues that I hope are finally resolved the dealership has taken care of it all and been very I bought a new 2025 Taos in February. Although it’s had issues that I hope are finally resolved the dealership has taken care of it all and been very accommodating More

by kaitlyn.beaudry Verified Customer Verified Customer

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Had a great experience with the colonial Volkswagen service group. Stellar service through their service department. service group. Stellar service through their service department. More

by REINERLUNA Verified Customer Verified Customer

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