Jon Lacey
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
11 yrs, 7 mos
Industry Experience
20 yrs, 2 mos
850 Reviews
Write a Review850 Reviews of Jon Lacey
July 25, 2026
Dylan and staff took great care of me in addressing a transmission issue with my GTI. Extremely communicative and friendly staff. transmission issue with my GTI. Extremely communicative and friendly staff. More
Other Employees Tagged: Bill Fallon, Dylan Begin
July 23, 2026
Always a pleasure to work with Marc S in sales and Lap N in finance. in finance. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin, Marc Schoenhammer , Lap Nguyen
July 18, 2026
Very friendly knowledgeable and helpful. Came in for the 10,000 mile service. Pleased to receive a video explaining the condition of my VW and the various safety systems. Service was do Came in for the 10,000 mile service. Pleased to receive a video explaining the condition of my VW and the various safety systems. Service was done when promised and my VW was washed and clean. More
Other Employees Tagged: Bill Mcgrath
June 30, 2026
They are very polite and helpful. The car was ready when they said it would be. The car was ready when they said it would be. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Pierre Saliba, Dylan Begin
June 27, 2026
Brought my Jetta in for its 20k service and a brake replacement, and Westboro Colonial VW made it easy. The team kept me updated throughout the whole process, no surprises, no hassle. I really like hav replacement, and Westboro Colonial VW made it easy. The team kept me updated throughout the whole process, no surprises, no hassle. I really like having my car serviced at this dealership. More
Other Employees Tagged: Bill Fallon, Dylan Begin
June 26, 2026
Had a seamless experience purchasing my new car at Colonial VW. Would recommend to others. Colonial VW. Would recommend to others. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin, Mike Pender , Pierre Saliba
June 24, 2026
The dealership was polite and effective, and they sell good products. Staff was polite and feeling knowledgeable about the cars and deals. good products. Staff was polite and feeling knowledgeable about the cars and deals. More
Other Employees Tagged: Dylan Begin, Aamir Iqbal
June 22, 2026
Bill was honest professional and insightful, my car was in bad shape when I brought it in, and although I did not go beyond a diagnostic testing I will be bring my new car here for all services going forwa in bad shape when I brought it in, and although I did not go beyond a diagnostic testing I will be bring my new car here for all services going forward More
Other Employees Tagged: Bill Fallon, Dylan Begin
June 19, 2026
Great experience as always bought last six new cars there and will continue as long as Marc and Billy McGrath remain there. Best guys in the business there and will continue as long as Marc and Billy McGrath remain there. Best guys in the business More
Other Employees Tagged: Bill Mcgrath, Marc Schoenhammer

