Jon Lacey

Quick and seamless. Was able to get my car in right away and get it back to me one day later. Was able to get my car in right away and get it back to me one day later. More

by abellio3 Verified Customer Verified Customer

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As usual, my experience was fantastic. The team is professional and thorough. The text message updates with video from the actual tech working on my vehicle was a nice touch. The team is professional and thorough. The text message updates with video from the actual tech working on my vehicle was a nice touch. More

by melkind026117 Verified Customer Verified Customer

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Easy, hassle free maintenance. John was extremely helpful with all the work done. Thanks for making our appointment quick and easy! John was extremely helpful with all the work done. Thanks for making our appointment quick and easy! More

by trstsix Verified Customer Verified Customer

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The service department personnel are professional, punctual, helpful, and patient every time I go. Very nice. punctual, helpful, and patient every time I go. Very nice. More

by JESSI.HOTA Verified Customer Verified Customer

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I had a great experience with the service dept. at Colonial VW in Westboro. Everyone was informative from the advisor to the service manager to the foreman. I was kept in the loop with what was bei at Colonial VW in Westboro. Everyone was informative from the advisor to the service manager to the foreman. I was kept in the loop with what was being done and and the process that was taking place. Great dealer, great team! More

by jstefanini1979 Verified Customer Verified Customer

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Mark is amazing! Went above and beyond to help me get the car of my dreams. He even personally delivered it to my house after some trouble with insurance. Will always Went above and beyond to help me get the car of my dreams. He even personally delivered it to my house after some trouble with insurance. Will always remain a loyal customer to VW Westborough ! More

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Service staff are always friendly and helpful. Really appreciate the new video tool they're using that gives you a summary of your car's service from the tech doing the work. Really appreciate the new video tool they're using that gives you a summary of your car's service from the tech doing the work. More

by MikeV Verified Customer Verified Customer

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I was given a clear statement of the work to be done, and had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. More

by decker_james Verified Customer Verified Customer

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I’ve been coming to Colonial VW for 26 years. Love the Colonial VW crew! Love the Colonial VW crew! More

by GEORGIASOX2007 Verified Customer Verified Customer

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Always great service. Follows up! Let me know the status of my service without being asked! Follows up! Let me know the status of my service without being asked! More

by fxwdbnd Verified Customer Verified Customer

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