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Colonial Volkswagen of Westborough
Westborough, MA
3,288 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,288 reviews
September 28, 2026
Always love going here for service or buying a car. Great sales customer service and great auto service. Awesome car selection and showing room. Nice people and a good place to buy your next car. Great sales customer service and great auto service. Awesome car selection and showing room. Nice people and a good place to buy your next car. More
by c.claudio95
Verified Customer
September 26, 2026
I have always had great service at Colonial. My advisor Jon knows my car and always makes sure I know exactly what is needed. He maintains constant communication and the process is always smooth My advisor Jon knows my car and always makes sure I know exactly what is needed. He maintains constant communication and the process is always smooth and easy. More
by AMYEHUNT
Employees Worked With
September 26, 2026
As always, Bill was professional and efficient and the service team was excellent. Thank you. service team was excellent. Thank you. More
by jenleone36
Employees Worked With
September 26, 2026
Marc was so helpful and took his time explaining things to my daughter. Made the car shopping experience easy. to my daughter. Made the car shopping experience easy. More
by Anysabel1973
Employees Worked With
September 25, 2026
I've worked with everyone in the service department and have been coming here for years. They all continually raise the bar! The team always goes above and beyond to provide a great experience. have been coming here for years. They all continually raise the bar! The team always goes above and beyond to provide a great experience. More
by Emil Jimenez
September 24, 2026
Dylan was great at communicating and updating me with what was going on with my vehicle! what was going on with my vehicle! More
by Magma508
Employees Worked With
September 24, 2026
Jon and the Colonial Volkswagen Service Team are excellent! The team always goes above and beyond to ensure our vehicles are serviced correctly and efficiently. We will be back whenever our vehicles excellent! The team always goes above and beyond to ensure our vehicles are serviced correctly and efficiently. We will be back whenever our vehicles need servicing. More
by chanel.rodrigues
September 24, 2026
Great service. Would definitely recommend them for your VW needs. Dylan was a pleasure to work with with. Would definitely recommend them for your VW needs. Dylan was a pleasure to work with with. More
by hcgatw2142
Employees Worked With
September 22, 2026
The purchase process was easy and Marc Schoenhammer was very responsive to my questions. There was no ‘sales pressure’ during the process and it made the whole purchase process very easy and enjoyable. We very responsive to my questions. There was no ‘sales pressure’ during the process and it made the whole purchase process very easy and enjoyable. We were able to professionally discuss both the vehicle pricing and my trade-in value. I originally decided to purchase from Colonial due to their excellent service department and am glad I did. More
by IBD
