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Colonial Volkswagen of Westborough

Westborough, MA

4.9
3,288 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 3,288 reviews

September 28, 2026

Always love going here for service or buying a car. Great sales customer service and great auto service. Awesome car selection and showing room. Nice people and a good place to buy your next car. More

by c.claudio95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Tomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2026

Jon at the service deck is always excellent, helpful, and makes the experience a pleasure More

by natepullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2026

I have always had great service at Colonial. My advisor Jon knows my car and always makes sure I know exactly what is needed. He maintains constant communication and the process is always smooth More

by AMYEHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2026

As always, Bill was professional and efficient and the service team was excellent. Thank you. More

by jenleone36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2026

Marc was so helpful and took his time explaining things to my daughter. Made the car shopping experience easy. More

by Anysabel1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2026

I've worked with everyone in the service department and have been coming here for years. They all continually raise the bar! The team always goes above and beyond to provide a great experience. More

by Emil Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2026

Dylan was great at communicating and updating me with what was going on with my vehicle! More

by Magma508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2026

Jon and the Colonial Volkswagen Service Team are excellent! The team always goes above and beyond to ensure our vehicles are serviced correctly and efficiently. We will be back whenever our vehicles More

by chanel.rodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2026

Great service. Would definitely recommend them for your VW needs. Dylan was a pleasure to work with with. More

by hcgatw2142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2026

The purchase process was easy and Marc Schoenhammer was very responsive to my questions. There was no ‘sales pressure’ during the process and it made the whole purchase process very easy and enjoyable. We More

by IBD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jourdan Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Tomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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