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Colonial Volkswagen of Westborough
Westborough, MA
2,829 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,829 reviews
January 11, 2025
Great experience! Jon was mostly who I worked with! The communication was great everyone was friendly! It was discovered my vehicle has an oil leak, which to my suspic Jon was mostly who I worked with! The communication was great everyone was friendly! It was discovered my vehicle has an oil leak, which to my suspicion has been going on for some time! Thank you for being upfront and clear. Only con was, I had a tire repaired, I know the repairs are a temporary deal but I barely made it off the lot. Also love how detailed the statement for services is! Will be back! More
by CC
Verified Customer
January 09, 2025
Very good experience. I appreciate the complimentary ride service when leaving my car for the day. I appreciate the complimentary ride service when leaving my car for the day. More
by june.scottboys
January 09, 2025
Fantastic! All of the guys in the service department are extremely helpful and knowledgeable! Would definitely recommend them! All of the guys in the service department are extremely helpful and knowledgeable! Would definitely recommend them! More
by THECOMPUTERGUY1972
January 09, 2025
Another good experience. Made a same day appointment and was able to get a loaner to cover the multiple hours for scheduled maintenance. Made a same day appointment and was able to get a loaner to cover the multiple hours for scheduled maintenance. More
by dnvt
Employees Worked With
January 09, 2025
I definitely recommend this dealership, they are very kind and very friendly specially Marc, We know him a long time ago when we trade in our vehicle for the first time. we came back and trade in our old kind and very friendly specially Marc, We know him a long time ago when we trade in our vehicle for the first time. we came back and trade in our old car for our new 2024 VW Tiguan and we love it, Thank you for helping us get our new vehicle, We appreciate it. More
by HosheilyManuel
January 09, 2025
Best Service Center I have ever encountered! I continue to purchase cars here because the service is so easy and delightful. I continue to purchase cars here because the service is so easy and delightful. More
by WENDYLEEAUSTIN
January 07, 2025
Mark was great! He was always quick to respond and helpful in getting me set up in my new Tiguan. He was always quick to respond and helpful in getting me set up in my new Tiguan. More
by Nicole Frencic
January 07, 2025
Very nice experience, all went as desired, thanks to all, happy new year, all good happy new year, all good More
by CAMOHN3
January 07, 2025
Marc Schoenhammer was a pleasure to work. He went above and beyond providing advice regarding working with my insurance company following the loss of my previous vehicle and made the process He went above and beyond providing advice regarding working with my insurance company following the loss of my previous vehicle and made the process of getting the VW Tiguan easy and stress free. He was extremely knowledgeable, professional and friendly and I would highly recommend working with him. More
by Lizgallardo
Employees Worked With
January 06, 2025
Service employees are super friendly and very helpful. Guided me through everything they saw (good and bad) and what they’d recommend Guided me through everything they saw (good and bad) and what they’d recommend More
by suzanne.sussman
Employees Worked With
