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Colonial Volkswagen of Westborough
Westborough, MA
2,780 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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December 04, 2024
All services were reviewed and explained to me. Car was done earlier than I asked. Very pleasant experience Car was done earlier than I asked. Very pleasant experience More
by lauraj.jean
Verified CustomerEmployees Worked With
December 03, 2024
Marc was awesome. .. He walked me through everything and made sure i was comfortable from when i walked in too when i came back and picked up my vehicle he even goes ou .. He walked me through everything and made sure i was comfortable from when i walked in too when i came back and picked up my vehicle he even goes out his way and checks in to make sure everything was good, if i was happy with my new vehicle. I will recommend this dealership and Marc too anyone that ask me. More
by kennyoden2816
Employees Worked With
December 01, 2024
They are great! Friendly staff and great-efficient work make it the place to be. Friendly staff and great-efficient work make it the place to be. More
by RANDY_JIMENEZ93
Employees Worked With
November 28, 2024
Amazing dealership, no stress, great sales people, quality cars. A++++ Great finance rates. If your in the market for any car, shop here first. quality cars. A++++ Great finance rates. If your in the market for any car, shop here first. More
by JMW
November 28, 2024
The service was fine, the repair seems fine. The cost seems high for a VW. Trying to get a ride to or from is a bit tricky since my Mom doesn't drive anymore. The dealer worked with me and pro The cost seems high for a VW. Trying to get a ride to or from is a bit tricky since my Mom doesn't drive anymore. The dealer worked with me and provided a ride home. More
by PZMST
November 27, 2024
I will be bringing it in on Friday. I was talked into flushing my coolant and 5 days later there is no coolant left in the reservoir. Never had a problem until Colonial worked on my Tig I was talked into flushing my coolant and 5 days later there is no coolant left in the reservoir. Never had a problem until Colonial worked on my Tiguan. Would mot recommend. More
by lalynchmob
Employees Worked With
No name
November 27, 2024
best experience ever, fast smooth cheap, we'll come back anytime, absolutely love day sales person anytime, absolutely love day sales person More
by dimasikch
November 26, 2024
The service advisor was courteous and professional. The service was performed as described. When there was a delay in the return of the vehicle, the service advisor arranged for a ride to and back from The service was performed as described. When there was a delay in the return of the vehicle, the service advisor arranged for a ride to and back from home. More
by Shailesh
November 25, 2024
Very friendly and very very helpful. Went for inspection and it was done very quickly. Went for inspection and it was done very quickly. More
by MSJENNESA2012
Employees Worked With
November 23, 2024
Friendly service in the Service Center! Fair and honest people. There are dealerships closer to me but I choose Westborough for my service needs! Fair and honest people. There are dealerships closer to me but I choose Westborough for my service needs! More
by Jade
Employees Worked With
