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Colonial Volkswagen of Westborough
Westborough, MA
2,789 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,789 reviews
December 07, 2023
Excellent experience. Employees were very informative, listen, and in the end we left with the car that we wanted it seemingly a fair price to us. Employees were very informative, listen, and in the end we left with the car that we wanted it seemingly a fair price to us. More
by JONGINGRICH
Verified Customer
December 07, 2023
Always a pleasure to deal with. Prompt, efficient and courteous. Always explain what needs to be done. Prompt, efficient and courteous. Always explain what needs to be done. More
by cjcole1970
Employees Worked With
December 06, 2023
Always the best sales and service. Vehicle was completed on time and was kept up to date on progress. Vehicle was completed on time and was kept up to date on progress. More
by Pilot14
December 06, 2023
I was referred to Colonial VW Westborough because I was looking for a hard-to-find 2024 Jetta with a manual transmission that they did not have on site. The staff worked to fulfill my request by reviewing looking for a hard-to-find 2024 Jetta with a manual transmission that they did not have on site. The staff worked to fulfill my request by reviewing their incoming inventory and working with other VW dealers. More
by james_Lex
December 05, 2023
I've been doing business with Colonial VW since 1997 and recently purchased my 5th vehicle from Tom Saliba. Everyone at this dealership is always very helpful and goes above and beyond to make your expe recently purchased my 5th vehicle from Tom Saliba. Everyone at this dealership is always very helpful and goes above and beyond to make your experience the best. More
by Sarah-Jean Blood
December 05, 2023
Sief was very helpful. Made the process easy and very knowledgeable. Explained all I needed to know and I never felt that he was pushing for a sale Made the process easy and very knowledgeable. Explained all I needed to know and I never felt that he was pushing for a sale More
by ndav31
December 05, 2023
I always enjoy my experience with colonial volkswagon’s service department. I feel that everyone there is friendly and extra focused on creating a good customer experience service department. I feel that everyone there is friendly and extra focused on creating a good customer experience More
by JENNIFER.FOLLETT
Employees Worked With
December 04, 2023
Everyone is helpful and friendly! I would definitely come to this location again for my Volkswagen needs. I would definitely come to this location again for my Volkswagen needs. More
by esousa888
December 04, 2023
Good place. Car works as expected after service. I trust the guys to check and report or repair any issues. So far, seems to be working. Car works as expected after service. I trust the guys to check and report or repair any issues. So far, seems to be working. More
by RDS.SLANCASTER
December 04, 2023
Service is straightforward and clear. Everything is explained well and everyone is very pleasant to work with. Been coming here many years. Everything is explained well and everyone is very pleasant to work with. Been coming here many years. More
by BJOHNSON779
Employees Worked With
