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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,789 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,789 reviews

December 23, 2023

Always great sales and service. Everyone there is very knowledgeable and helpful. Dropped off car for a recall and was done earlier than expected. More

by Pilot14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Dylan was so helpful! There was a lot of complications with insurance, but he was proactive about reaching out to them and me and keeping everyone informed. I definitely t More

by csarajackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

The Westborough crew are so helpful and patient, they keep you updated in a timely manner. More

by RYPHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Jon and his team are the best! They’re always so helpful and courteous. Great team. More

by CLBURACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

I was able to schedule my appointment and Bill and the whole team made the appointment easy. I was able to use the shuttle service to get some shopping done knowing that my car was getting completely look More

by ALANG1882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

We were very pleased with our experience with everyone, including Patrick! My daughter loves her new car! More

by victoriavaleri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in Westborough and also kevin were great
December 22, 2023

Excellent Service and customer care. I wish there was a way for this level of service at less cost! More

by FDLCAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Everyone I have worked with at the dealership is knowledgeable and always strives to make it the best experience possible! More

by MCKENZIE.A.CLARK.1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

Fantastic service! Everyone involved was very helpful and clearly cared about my end result. Would highly recommend! More

by jrou87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Almodovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keven Flores
December 19, 2023

I have. continuosly gone back to Pierre and brought others to buy cars. He's the reason I shop at Colonial. More

by bpearlstein10270
Recommend Dealer
Yes
Employees Worked With
Pierre
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