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Colonial Volkswagen of Westborough
Westborough, MA
2,785 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,785 reviews
February 22, 2024
Great customer service! Were very helpful when I ran into issues redoing my sticker, they were patient and able to answer /fix any issues with my car. Great team to work wit Were very helpful when I ran into issues redoing my sticker, they were patient and able to answer /fix any issues with my car. Great team to work with. More
by Smith212
Verified Customer
February 21, 2024
I've been a loyal customer since 2007 and have come in contact with different managers and sales men. They always work with me to find any deals that they could offer. contact with different managers and sales men. They always work with me to find any deals that they could offer. More
by EOFORI
February 21, 2024
A fantastic service department, easy to make appointments, Perfect feedback form the service advisor what has to be done , how long it takes and the cost. a great waiting area. Would not take my appointments, Perfect feedback form the service advisor what has to be done , how long it takes and the cost. a great waiting area. Would not take my car anyplace else More
by rolfrupprecht
Employees Worked With
February 20, 2024
Everything at the dealership was top notch ! ! Extremely nice staff and willing to help with any questions!! Showroom was spotless !! Very nice set up !! ! Extremely nice staff and willing to help with any questions!! Showroom was spotless !! Very nice set up !! More
by tvance969
February 19, 2024
Kind, knowledgeable and polite service. What’s not to like.? I’m very happy with the service at Colonial Volkswagen. What’s not to like.? I’m very happy with the service at Colonial Volkswagen. More
by rick.nicoletti
February 18, 2024
I provided my numeric review and this is the 15-word minimum message apparently needed to submit. minimum message apparently needed to submit. More
by KWARDJENKINS
February 17, 2024
Wonderful sales and service dealership! Marc went beyond expectations to make sure I got the vehicle I wanted and made sure I was happy and had all the resources I needed on the iD4. Thank Marc went beyond expectations to make sure I got the vehicle I wanted and made sure I was happy and had all the resources I needed on the iD4. Thanks for being such a great team! More
by cschulerveg
February 15, 2024
Patrick was friendly, low-key, and helpful throughout the car-buying process. I would buy a car from Colonial VW again. car-buying process. I would buy a car from Colonial VW again. More
by jmb4567
Employees Worked With
February 14, 2024
Everything was good. They told me we’re gonna wash your car, they probably just rinsed it that’s all I was so disappointed They told me we’re gonna wash your car, they probably just rinsed it that’s all I was so disappointed More
by najeeb_rostami
