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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,785 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,785 reviews

March 23, 2024

Pierre was very accommodating and effective. He clearly is very experienced and enjoys his job. More

by emimelber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

We appreciated the effort and care of the Colonial Westborough team so much that we bought a second car the same week. 4 VW dealers, all closer to our house, and we chose Colonial not once, but twice More

by TARA16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

We had a great experience at Colonial Volkswagen. The dealership was clean, quiet, and I didn't feel overwhelmed. Out salesperon, Patrick, was knowledgeable and accommodating of our whole family, inc More

by ETOConnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gloss
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Exceptional customer service. Did more than planned. Timing and predictability great. Courteous and friendly. Clean. More

by KJALEEL
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

This dealership, in my opinion, is one of the best VW dealerships in the country. They have incredible friendly service, explain in layman's terms what is going on with your car, and have a comfortable w More

by Chris SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Love how thorough they are to explain what is needed and give you a video to show you as well. More

by JASONMCGEE0831
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

My car smelled like cigarettes after the technician drove it up. Prices are pretty high. Friendly service though and nice waiting area. More

by JDPLATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

I had a great overall experience working with Julio Romero and Kevin Collins while I was purchasing my new Vehicle from Colonial. Both were very professional and helpful. Colonial is one of the great More

by Smakar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Romero
March 19, 2024

I have purchased many cars before, and this was by far the best experience. Marc was very knowledgeable and helpful with zero pressure. Everyone I delt with at Colonial was great. Thank you all. Brian More

by brianandersen0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

This dealership was a great experience. The price, and the service separated them from the competition. Ramon and Kevin provided an easy, smooth car shopping experience. More

by Dobey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Almodovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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