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Colonial Volkswagen of Westborough
Westborough, MA
2,785 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,785 reviews
April 03, 2024
Bill and his crew are always friendly and knowledgeable. I am always met with a smile. I am kept up to date with the services that they are providing. Bill and Colonial are the best I am always met with a smile. I am kept up to date with the services that they are providing. Bill and Colonial are the best More
by RMCGINNITY
Verified Customer
April 01, 2024
Our initial contact with Colonial Volkswagen of Westborough was made on line. Tara quickly got back to us and arranged for us to test drive the car we were interested in. Pierre, our sale person, Westborough was made on line. Tara quickly got back to us and arranged for us to test drive the car we were interested in. Pierre, our sale person, was great to work with. He was knowledgeable and patient. He answered all our questions and made the purchasing process go smoothly. He thoroughly explained the working of the car when we picked it up. More
by bmurphy608
April 01, 2024
Easy to make appointment. Service advisor called to recommend alignment. Car a done on time and courtesy van was quick to pick me up Service advisor called to recommend alignment. Car a done on time and courtesy van was quick to pick me up More
by bradgraham270
March 28, 2024
They were amazing and worked with me to get me the best option available ! Thanks ! option available ! Thanks ! More
by Scarlett
March 27, 2024
Service teams are great. I feel sales department need more work to be friendly and willing to work together. I feel sales department need more work to be friendly and willing to work together. More
by JVanik
March 26, 2024
Marc made the sales experience a a pleasure. He was both personable and knowledgeable and made selecting my new Taos incredibly easy. He was both personable and knowledgeable and made selecting my new Taos incredibly easy. More
by JAYASCHWARTZBERG
March 25, 2024
Jon is a nice guy and he kept me informed. I have no probelms with him. But I wasted more than two days getting the analyzed and fixed. That was way too long. I have no probelms with him. But I wasted more than two days getting the analyzed and fixed. That was way too long. More
by BOBBENSON56
Employees Worked With
March 25, 2024
Jon in customer service is wonderful. He is professional amd great communicstion skills. Once you purchase a vehicle, service is where it is at. He is professional amd great communicstion skills. Once you purchase a vehicle, service is where it is at. More
by SIMPLYGISELLE900
Employees Worked With
