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Colonial Volkswagen of Westborough

Westborough, MA

4.8
2,729 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,729 reviews

February 17, 2024

Wonderful sales and service dealership! Marc went beyond expectations to make sure I got the vehicle I wanted and made sure I was happy and had all the resources I needed on the iD4. Thank More

by cschulerveg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Patrick was friendly, low-key, and helpful throughout the car-buying process. I would buy a car from Colonial VW again. More

by jmb4567
Recommend Dealer
Yes
Employees Worked With
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Everything was good. They told me we’re gonna wash your car, they probably just rinsed it that’s all I was so disappointed More

by najeeb_rostami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

The staff was friendly and responsive. I was happy with the end result of the service. More

by gabvii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Service was excellent. Timely updates were provided. Vehicle was ready at quoted time and washed More

by CAROLINE.BOURQUE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Exceptional sales and service! Everyone was friendly, helpful and thorough. Marc was terrific and the service department is top notch. More

by Vegjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Great service! Great staff. Very accommodating. I travel from RI to get my car serviced here. That should say it all. More

by 230AVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Dylan and his team were incredibly helpful, communicative, and friendly. I would not hesitate to recommend to any friends and family More

by nickl71990
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nogueira
February 11, 2024

Best car buying experience ever! Marc was exceptionally efficient, thorough and personable! I highly recommend him! More

by Vegjen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2024

Everyone has been exceptionally helpful and friendly. I never felt rushed and always felt valued. I would definitely recommend colonial to anybody in the market for a Volkswagen. More

by ingridspillane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sief Daoud
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