Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,729 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,729 reviews
February 24, 2024
Great dealership. Julio was really great, had a wonderful experience!! Highly recommend the dealership and people. Julio was really great, had a wonderful experience!! Highly recommend the dealership and people. More
by rangaprasad.sarangarajan
Verified CustomerEmployees Worked With
February 23, 2024
Gina M is a ROCKSTAR of effective no Baloney Sandwich negotiation and simply killer on timely execution. thank you! Love our new Golf R!! negotiation and simply killer on timely execution. thank you! Love our new Golf R!! More
by CG.WEINERT
February 22, 2024
Smooth and easy transition into the new car, thank you for the ease and convenience. for the ease and convenience. More
by EMILYJSCHAEFER
February 22, 2024
Great customer service! Were very helpful when I ran into issues redoing my sticker, they were patient and able to answer /fix any issues with my car. Great team to work wit Were very helpful when I ran into issues redoing my sticker, they were patient and able to answer /fix any issues with my car. Great team to work with. More
by Smith212
February 22, 2024
They called me for an appointment that needed to be made. Excellent service department I will tell family and friends Excellent service department I will tell family and friends More
by KJTHOMAS12
February 21, 2024
I've been a loyal customer since 2007 and have come in contact with different managers and sales men. They always work with me to find any deals that they could offer. contact with different managers and sales men. They always work with me to find any deals that they could offer. More
by EOFORI
February 21, 2024
A fantastic service department, easy to make appointments, Perfect feedback form the service advisor what has to be done , how long it takes and the cost. a great waiting area. Would not take my appointments, Perfect feedback form the service advisor what has to be done , how long it takes and the cost. a great waiting area. Would not take my car anyplace else More
by rolfrupprecht
Employees Worked With
February 20, 2024
Everything at the dealership was top notch ! ! Extremely nice staff and willing to help with any questions!! Showroom was spotless !! Very nice set up !! ! Extremely nice staff and willing to help with any questions!! Showroom was spotless !! Very nice set up !! More
by tvance969
February 19, 2024
Kind, knowledgeable and polite service. What’s not to like.? I’m very happy with the service at Colonial Volkswagen. What’s not to like.? I’m very happy with the service at Colonial Volkswagen. More
by rick.nicoletti
February 18, 2024
I provided my numeric review and this is the 15-word minimum message apparently needed to submit. minimum message apparently needed to submit. More
by KWARDJENKINS
