Colonial Volkswagen of Westborough

Mine is an unusual situation - eGolf battery problem at home in NC, car shipped to Colonial per VW corporate, "fixed" and returned, but same symptom (reduction in max charge from 140-150 mile range to 70-8 home in NC, car shipped to Colonial per VW corporate, "fixed" and returned, but same symptom (reduction in max charge from 140-150 mile range to 70-80). I wasn't told where the car had been shipped, figured it out, called Service and got a too-busy, impatient rep. I don't see how Colonial could say they fixed it if the symptom is the same. (I do believe they completed battery service.) More

Can’t say an ouch good things about Bill. He went above and beyond to secure me a loaner after my repair took longer than expected. He was attentive and provided me with updates throughout th He went above and beyond to secure me a loaner after my repair took longer than expected. He was attentive and provided me with updates throughout the process. Great to work with. I will bring my car back to colonial VW specifically because of the interaction I had with Bill. More

Excellent service as always! I appreciate the ease at making appointments and speed of service! I appreciate the ease at making appointments and speed of service! More

Awesome place to do business ! !! Highly recommend colonial VW of Westborough Ray, Pierre and Brendan were just awesome. !! Highly recommend colonial VW of Westborough Ray, Pierre and Brendan were just awesome. More

Just bought my 2nd certified pre owned car from Colonial VW. Service and Sales department are top notch. They’re always friendly and thorough in explaining everything. 10/10 would recommend. I love VW. VW. Service and Sales department are top notch. They’re always friendly and thorough in explaining everything. 10/10 would recommend. I love VW. More

I was not expecting to love the ID4 after a test drive, but I did and Patrick was incredibly patient with all our questions. Patrick mad the leasing process a breeze and, true to his word, did not send a m but I did and Patrick was incredibly patient with all our questions. Patrick mad the leasing process a breeze and, true to his word, did not send a million texts! The communication was excellent and I would absolutely recommend him and this team to anyone. More

The conditions were not perfect due to no fault of the sales or service team. Every individual went above and beyond to take extra care of us which well made up for any inconvenience. sales or service team. Every individual went above and beyond to take extra care of us which well made up for any inconvenience. More

the video taken during service was a very nice touch, provides confidence that services were performed. provides confidence that services were performed. More

Aamir was the best car salesperson we have worked with. Very knowledgeable, accommodating, and made the experience enjoyable. He created a Seamless transaction and also financing process. Very happy to ha Very knowledgeable, accommodating, and made the experience enjoyable. He created a Seamless transaction and also financing process. Very happy to have bought a car through Aamir from Colonial. More

I got a flat tire, called service talked with Billy, he advised me the matching tire was not in stock and it needed to be ordered. The tire had come in within 3 days and the day it had come it they made ro advised me the matching tire was not in stock and it needed to be ordered. The tire had come in within 3 days and the day it had come it they made room for me to get it fixed. Everyone in service always goes above and beyond! More