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Colonial Volkswagen of Westborough
Westborough, MA
3,010 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,010 reviews
October 17, 2024
Overall experience was a positive one. Team communicated well and did exactly as they said when they said they would Team communicated well and did exactly as they said when they said they would More
by DAN.SULLIVAN01
Verified Customer
October 17, 2024
Absolutely the best service dept anywhere. I bought out my Tiguan's lease in 2020, I still drive from Worcester to Westborough as I value the service I receive at Colonial VW I bought out my Tiguan's lease in 2020, I still drive from Worcester to Westborough as I value the service I receive at Colonial VW More
by VZE2R2WW
October 17, 2024
Had a minor issue with CarPlay on my Tiguan. Service department Dylan was very helpful from the beginning to finish also very friendly as well. I’m very pleased. Service department Dylan was very helpful from the beginning to finish also very friendly as well. I’m very pleased. More
by joe
October 16, 2024
Amazing experience, communicated the whole time, was very satisfied with work they did, will come back again. satisfied with work they did, will come back again. More
by jngo1432
October 16, 2024
Great customer service, everything was fast and smooth. Did not feel pressured to purchase. They were able to give me deal within my budget. Did not feel pressured to purchase. They were able to give me deal within my budget. More
by Naidavega
October 16, 2024
All the staff I have encountered (with the exception of one salesperson maybe 5 or 6 years ago, whom I assume is gone) have been friendly, professional and efficient. one salesperson maybe 5 or 6 years ago, whom I assume is gone) have been friendly, professional and efficient. More
by RICH_S
Employees Worked With
October 16, 2024
Dylan was phenomenal to work with. He is an excellent communicator and always relayed accurate information. He is an excellent communicator and always relayed accurate information. More
by michelleschaufeld
Employees Worked With
October 16, 2024
Good seller, very attentive. I was pleased with the quality of the car that was shown to me and the price of the vehicle. I was pleased with the quality of the car that was shown to me and the price of the vehicle. More
by Lucidio Rocha
October 15, 2024
excellent service, great guy Jon at the reception, always helps and tells, always friendly, I recommend contacting this service helps and tells, always friendly, I recommend contacting this service More
by ANDRIIVLASOV092880
October 15, 2024
Always dependable and good to work with. , open regarding projected charges. friendly, Comfortable waiting area , open regarding projected charges. friendly, Comfortable waiting area More
by ALEXFRISCH272
