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Colonial Volkswagen of Westborough
Westborough, MA
2,729 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,729 reviews
March 21, 2024
This dealership, in my opinion, is one of the best VW dealerships in the country. They have incredible friendly service, explain in layman's terms what is going on with your car, and have a comfortable w dealerships in the country. They have incredible friendly service, explain in layman's terms what is going on with your car, and have a comfortable waiting area. The service personnel do not recommend anything that is not needed. They also do a video of your car to show you what they did, and will show you in person, if necessary, I highly recommend them! More
by Chris SP
Verified Customer
March 19, 2024
This dealership was a great experience. The price, and the service separated them from the competition. Ramon and Kevin provided an easy, smooth car shopping experience. The price, and the service separated them from the competition. Ramon and Kevin provided an easy, smooth car shopping experience. More
by Dobey
March 19, 2024
I had a great overall experience working with Julio Romero and Kevin Collins while I was purchasing my new Vehicle from Colonial. Both were very professional and helpful. Colonial is one of the great Romero and Kevin Collins while I was purchasing my new Vehicle from Colonial. Both were very professional and helpful. Colonial is one of the great VW branches. They are very helpful and whether you are buying a new care or servicing an existing vehicle they will do all what they can to make sure you are happy with the outcome. More
by Smakar
March 19, 2024
I have purchased many cars before, and this was by far the best experience. Marc was very knowledgeable and helpful with zero pressure. Everyone I delt with at Colonial was great. Thank you all. Brian the best experience. Marc was very knowledgeable and helpful with zero pressure. Everyone I delt with at Colonial was great. Thank you all. Brian More
by brianandersen0
March 18, 2024
If you have a VW and live near Westboro, this is the best place to take it for any type of routine or repair service. I've been coming here for almost 15 years which says a lot about the service staff and t place to take it for any type of routine or repair service. I've been coming here for almost 15 years which says a lot about the service staff and technicians. More
by GTIguy97
March 18, 2024
Worked with John he always provides excellent customer service. He calls you back promptly and explains everything to you. I would definitely recommend this dealership!!! service. He calls you back promptly and explains everything to you. I would definitely recommend this dealership!!! More
by ADRODRIGUESBR
Employees Worked With
March 15, 2024
I had a great experience at Colonial Volkswagen and would definitely recommend it to others. definitely recommend it to others. More
by jappel9250
March 14, 2024
Patrick and his team were great to work with. Made shopping for my daughter very easy. Made shopping for my daughter very easy. More
by brianravenelle
March 14, 2024
John was courteous and helpful during our Auto-Service appointment. He was transparent and explained us the updates needed to the car and timeline for the fix. appointment. He was transparent and explained us the updates needed to the car and timeline for the fix. More
by Sahil
Employees Worked With
