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Colonial Volkswagen of Westborough
Westborough, MA
2,785 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,785 reviews
April 29, 2024
Very friendly staff. Reasonable pricing. Fast service. Good communication. Like that they have a courtesy vehicle to drop you off at home to wait Reasonable pricing. Fast service. Good communication. Like that they have a courtesy vehicle to drop you off at home to wait More
by MSJENNESA2012
Verified Customer
April 29, 2024
They were fantastic! !! Had a leak in my tire....they plugged it...and was back on my way 🤗 !! Had a leak in my tire....they plugged it...and was back on my way 🤗 More
by juliasrior
Employees Worked With
April 29, 2024
This experience was the best dealership experience I have ever had. I am so happy I found you. ever had. I am so happy I found you. More
by kathleen_cook
Employees Worked With
April 27, 2024
I recently traded a lease for my daughter. Worked out all details online and Marc facilitated the lease return and new vehicle transfer in under 30 minutes. Truly awesome experience. Worked out all details online and Marc facilitated the lease return and new vehicle transfer in under 30 minutes. Truly awesome experience. More
by jiml
April 26, 2024
Patrick went above and beyond to make the experience easy, what I wanted and the delivery was flawless easy, what I wanted and the delivery was flawless More
by printcessm
April 26, 2024
Dylan and the rest of the folks at Colonial Volkswagen are always courteous and professional, providing excellent customer service! are always courteous and professional, providing excellent customer service! More
by eloconto
Employees Worked With
April 25, 2024
Professional, experienced, outstanding service 👍👍👍👍👍 Outstanding! Outstanding, outstanding outstanding , outstanding outstanding outstanding outstanding outstanding outstanding outstanding 👍👍👍👍👍 Outstanding! Outstanding, outstanding outstanding , outstanding outstanding outstanding outstanding outstanding outstanding outstanding More
by RAYRLIU
April 24, 2024
My experience at Colonial VW of Westborough was tremendous. Amir created a very comfortable environment for my wife and I do ask questions and test drive. Kevin was responsive to our needs when tremendous. Amir created a very comfortable environment for my wife and I do ask questions and test drive. Kevin was responsive to our needs when it came to looking for a vehicle. Brendan was organized and clearly walked through all the financials. I will surely return to this dealership. More
by dcsnowdoniii
April 23, 2024
Pierre and the VW team were so helpful and kind and patient during the whole process! I love my new Atlas! patient during the whole process! I love my new Atlas! More
by MSEGIEN012
April 22, 2024
Very nice people and answered all my questions. Aamir rocks! Unfortunately I had to catch a few errors on the paperwork, which I was disappointed by. My name was spelled wrong for the credit pull a Aamir rocks! Unfortunately I had to catch a few errors on the paperwork, which I was disappointed by. My name was spelled wrong for the credit pull and then the price of the car was wrong on the lease itself. Pretty frustrating because I was hesitant to do a lease with VW because of a terrible experience at a different dealer. More
by emily16
