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Colonial Volkswagen of Westborough
Westborough, MA
2,785 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,785 reviews
May 10, 2024
From the moment I walked in I was impressed with how I was treated. Nobody was pushy and all my questions got answered. Everything was also done in a timely manner. was treated. Nobody was pushy and all my questions got answered. Everything was also done in a timely manner. More
by michellestjean21074
Verified Customer
May 09, 2024
Awesome experience. Everyone was helpful, attentive and friendly. It was a great first experience and my first Volkswagen! Everyone was helpful, attentive and friendly. It was a great first experience and my first Volkswagen! More
by suzanne.g.roberts
Employees Worked With
May 06, 2024
Dylan is an excellent service man out there at the Volkswagen of Westborough. Very friendly person and take his time to explain every single bit of details about the whole service process and the time Volkswagen of Westborough. Very friendly person and take his time to explain every single bit of details about the whole service process and the time to service. He took care of the loaner/rental for me and everything felt seamless for me as a customer. I would highly recommend this dealership to anyone for service or a car purchase. More
by shyder9
Employees Worked With
May 05, 2024
Very easy to work with and very professional, we will be doing business with them again doing business with them again More
by rharmon2187
Employees Worked With
Other Employees :
Sief Daoud
May 03, 2024
Thanks for the fast help fixing the audio in my car, now people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel More
by christos.kokkalis
May 03, 2024
Bill is the best! I can't wait until my car breaks again so he can get it fixed for me! I can't wait until my car breaks again so he can get it fixed for me! More
by eberiau
Employees Worked With
May 01, 2024
The staff at Colonial Volkswagen worked together to get my issue fixed in a very short time and I got notified consistently throughout the process. A big thank you to Bill McGrath for doing everything he my issue fixed in a very short time and I got notified consistently throughout the process. A big thank you to Bill McGrath for doing everything he could ti get my car back to me in a short time and fixed the issue! More
by Mpquality
May 01, 2024
My experience with them was very good! Mark was very on point and in my negotiation. I am in love with my new WV. I definitely recommend! Mark was very on point and in my negotiation. I am in love with my new WV. I definitely recommend! More
by ELDER_ROCHA
Employees Worked With
Other Employees :
Alex Alencar - Five stars for this guy!!
April 29, 2024
We recently bought a used car from Colonial VW for our son before he went off for his internship. The team at Colonial VW worked very quickly with our insurance company to turn the car around to hit our t son before he went off for his internship. The team at Colonial VW worked very quickly with our insurance company to turn the car around to hit our tight timeline to get the car registered and inspected. The team provided constant communication reducing our stress levels throughout the process. More
by ToddH
