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Colonial Volkswagen of Westborough
Westborough, MA
2,729 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,729 reviews
April 04, 2024
Aamir was the best car salesperson we have worked with. Very knowledgeable, accommodating, and made the experience enjoyable. He created a Seamless transaction and also financing process. Very happy to ha Very knowledgeable, accommodating, and made the experience enjoyable. He created a Seamless transaction and also financing process. Very happy to have bought a car through Aamir from Colonial. More
by DG
Employees Worked With
April 04, 2024
The conditions were not perfect due to no fault of the sales or service team. Every individual went above and beyond to take extra care of us which well made up for any inconvenience. sales or service team. Every individual went above and beyond to take extra care of us which well made up for any inconvenience. More
by TARA16
Verified CustomerApril 04, 2024
I got a flat tire, called service talked with Billy, he advised me the matching tire was not in stock and it needed to be ordered. The tire had come in within 3 days and the day it had come it they made ro advised me the matching tire was not in stock and it needed to be ordered. The tire had come in within 3 days and the day it had come it they made room for me to get it fixed. Everyone in service always goes above and beyond! More
by Sarah-Jean Blood
April 04, 2024
the video taken during service was a very nice touch, provides confidence that services were performed. provides confidence that services were performed. More
by ghkimball
April 03, 2024
Bill and his crew are always friendly and knowledgeable. I am always met with a smile. I am kept up to date with the services that they are providing. Bill and Colonial are the best I am always met with a smile. I am kept up to date with the services that they are providing. Bill and Colonial are the best More
by RMCGINNITY
April 01, 2024
Easy to make appointment. Service advisor called to recommend alignment. Car a done on time and courtesy van was quick to pick me up Service advisor called to recommend alignment. Car a done on time and courtesy van was quick to pick me up More
by bradgraham270
April 01, 2024
Our initial contact with Colonial Volkswagen of Westborough was made on line. Tara quickly got back to us and arranged for us to test drive the car we were interested in. Pierre, our sale person, Westborough was made on line. Tara quickly got back to us and arranged for us to test drive the car we were interested in. Pierre, our sale person, was great to work with. He was knowledgeable and patient. He answered all our questions and made the purchasing process go smoothly. He thoroughly explained the working of the car when we picked it up. More
by bmurphy608
March 28, 2024
They were amazing and worked with me to get me the best option available ! Thanks ! option available ! Thanks ! More
by Scarlett
