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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,725 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,725 reviews

November 12, 2024

Excellent service. They completed the job far faster than I expected. The service was proactive and professional. Highly recommend. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Job done in timely manner. Everyone very friendly to deal with. Will come back again. More

by loveystowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

I had a great experience with Aamir and would definitely be comfortable sending friends or family who are looking for a new vehicle. More

by JOELCHRISCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Straight forward and easy transaction! Thank you Pierre and others. Thanks for changing out the tires! More

by PAULAANNEWISNEWSKI
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

The people were very kind and helpful. They were also honest about the unfortunate condition of my e-car. Honesty is always appreciated and preferred as it saved me valuable time and minim More

by richard@orentzel.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

I purchased a SUV from Colonial VW. The team at Colonial were top notch. I would recommend anyone who is looking for a vehicle to go there. Aamir Iqbal Is professional and knowledgea More

by Dre2354
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Mike was great. Actually of of the staff were great in helping me get into my new vehicle. Thank you! More

by LISA P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
November 08, 2024

The service at Colonial VW is excellent. The service advisors always explain the service in easy to understand terms. They never use high pressure for service. The car is ready when promised More

by blackbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Constant emails requesting reviews of their service and constant emails offering buying my vehicle and getting me into a new one. More

by JONATHAN.ANDERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Lacey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

I always get quick service whenever I need anything. Everyone's polite and pleasant and respectful! More

by NAKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.