Colonial Volkswagen of Westborough

Everyone at the dealership was very helpful and courteous. The process was very quick and easy. Highly recommend this dealership to anyone! courteous. The process was very quick and easy. Highly recommend this dealership to anyone! More

My husband took my car for service and he said "I will take your car anytime it needs to be serviced." I think that sums up VW Westborough! The waiting room is spacious and offers lots of workspace if take your car anytime it needs to be serviced." I think that sums up VW Westborough! The waiting room is spacious and offers lots of workspace if you are trying to get things done while your car is being worked on. The staff are so friendly and helpful. We've never had such consistently thoughtful experiences while getting cars serviced before. More

Unlike other dealerships I have used in the past, which are like going to dentist, a painful experience. Going to Colonial VW is a pleasant experience, I am greeted by a friendly and professional advi are like going to dentist, a painful experience. Going to Colonial VW is a pleasant experience, I am greeted by a friendly and professional advisor who takes the time to listen to my concerns. Than interpret them and review what he has written down for a job ticket. A fair accurate assessment of time needed and estimated expenses was given. Both of which on this visit were actually less than estimated. A little thing I did enjoy the free popcorn offered in the clean waiting area. Did not expect that. I will continue to utilizing Colonial VW for my 3 cars. More

Aamir what is the key to the sale. He made us comfortable and set up a drive in a red GLI. We are going to buy it until the next day. He found us the car we came for the Black GLI. He He made us comfortable and set up a drive in a red GLI. We are going to buy it until the next day. He found us the car we came for the Black GLI. He found answers to the questions that he couldn’t answer. Unfortunately he had no control over the disappointing allowance for the Arteon. He Continue answering questions by text after the sale. Brendan was a pleasure to work with explaining everything and making sure we understood. More

These guys were great. Patrick helped me and throughout the entire process he was very attentive and made sure to answer any questions I had through the whole thing. I prom Patrick helped me and throughout the entire process he was very attentive and made sure to answer any questions I had through the whole thing. I promise you these guys are amazing and they genuinely just want to help. Can’t thank them enough for everything that they’ve done for me to make this car buying experience perfect and very easy. More

Everyone was courteous and helpful every step of the way. Appreciated the time and explanations given about the service involved as well. Appreciated the time and explanations given about the service involved as well. More

Love this place. Always kind and accommodating and great service. Would recommend to a friend. Always kind and accommodating and great service. Would recommend to a friend. More

Had to do my 20,000mi service and it was phenomenal. The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my c The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my car was in the shop and they kindly offered to drive me to my desired location! It was the best service and hospitality I have ever received at a dealership! More

Have always been very satisfied with the service I have received at Colonial. Bill as usual was very helpful. received at Colonial. Bill as usual was very helpful. More

Dylan was very helpful and attentive when I arrived and until I left. Costumer service was great and facility was clean with fresh coffee options while I waited. until I left. Costumer service was great and facility was clean with fresh coffee options while I waited. More