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Colonial Volkswagen of Westborough

Westborough, MA

4.8
2,729 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,729 reviews

May 28, 2024

Kevin, Sief & Brendan were very helpful & professional, received car as promised. Great experience, would recommend Colonial. More

by nit6345
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sief Daoud
May 27, 2024

We had an AC failure in our Atlas. It was assessed and covered under warranty without any problems. Service team will was very professional and kept us informed on progress and handled More

by M Sahin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Aamir and Brendan were very professional. I would highly recommend Colonial. Thank You for a great experience. More

by ellendrasser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Our entire experience was seamless and Marc had all of the car options available to us and our financing went quickly and without a hitch. Great experience! More

by jamesdmark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Great buying a new Jetta from Marc Schoenhammer. Everything went well from start to finish. More

by stephen.kuczer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Dylan explained everything so well in advance. All the work was done timely as promised. More

by George.herzii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Always great service. Follows up! Let me know the status of my service without being asked! More

by fxwdbnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

The service department provided excellent customer service. Very responsive and everything was done promptly. Would highly recommend. More

by cpitsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Shelby was helpful coordinating an appointment with me despite my hectic schedule. Jon was great at explaining the service and giving advice for if a flat tire happens again to help save time (waiting for More

by Atlas19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby
May 22, 2024

Customer Service Rep Jon was very assuring. Keith the Mechanic sent me an Audio video explaining the diagnosis and what will be fixed. More

by richard_kataza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon and Keith
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