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Colonial Volkswagen of Westborough
Westborough, MA
2,729 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,729 reviews
June 03, 2024
Raimon is the person I have talked to about my car, I am very pleased with the calmness and above all a guy who calmly explained everything I am very happy with the car I have today and I did not believe very pleased with the calmness and above all a guy who calmly explained everything I am very happy with the car I have today and I did not believe that I would like it so much, the staff has been very excellent in everything, thank you More
by erindmuca48
Verified CustomerEmployees Worked With
June 02, 2024
These guys are amazing, awesome service, they answered all my questions with enough information, and at the end gave me a good deal for my lease of the VW 2024 ID.4. If I need to buy or lease another car, all my questions with enough information, and at the end gave me a good deal for my lease of the VW 2024 ID.4. If I need to buy or lease another car, for sure will be there! Thank you so much for your help, guys! More
by puma72
Employees Worked With
Other Employees :
Sief Daoud
June 01, 2024
Great service. Very knowledgeable and attentive. Great experience. Would recommend to anyone looking for new car. Very knowledgeable and attentive. Great experience. Would recommend to anyone looking for new car. More
by Seang827827
June 01, 2024
Marc was a great help. Was patient and insightful in finding the right VW! Thanks. Was patient and insightful in finding the right VW! Thanks. More
by wmac93
Employees Worked With
May 31, 2024
It was easy to make an appointment. I was in and out of the dealership quickly. I was in and out of the dealership quickly. More
by JENNA.R.SANBORN
May 30, 2024
Service staff are always friendly and helpful. Really appreciate the new video tool they're using that gives you a summary of your car's service from the tech doing the work. Really appreciate the new video tool they're using that gives you a summary of your car's service from the tech doing the work. More
by MikeV
May 30, 2024
I was given a clear statement of the work to be done, and had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. More
by decker_james
May 30, 2024
Mark is amazing! Went above and beyond to help me get the car of my dreams. He even personally delivered it to my house after some trouble with insurance. Will always Went above and beyond to help me get the car of my dreams. He even personally delivered it to my house after some trouble with insurance. Will always remain a loyal customer to VW Westborough ! More
by mpichel
May 29, 2024
I’ve been coming to Colonial VW for 26 years. Love the Colonial VW crew! Love the Colonial VW crew! More
by GEORGIASOX2007
May 28, 2024
It is a good experience when taking the Atlas in for regular maintenance, this due to Dylan and the others on the team that work together so well. Thank you. I love it when things go smoothly. regular maintenance, this due to Dylan and the others on the team that work together so well. Thank you. I love it when things go smoothly. More
by Thomas Witzel
Employees Worked With
