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Colonial Volkswagen of Westborough
Westborough, MA
2,781 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,781 reviews
September 08, 2024
A great experience from start to finish They had the car in the color I wanted , financing was quick and easy, and the price was right on. in the color I wanted , financing was quick and easy, and the price was right on. More
by daniel.oconnell
Verified Customer
September 06, 2024
Colonial always does a great job, very happy with the service and experience overall, thank you service and experience overall, thank you More
by RMETIVIERJR
Employees Worked With
September 06, 2024
Professional, courteous, informative, simple and fast transaction. Amir was flexible, accommodating, and helpful. Great car buying experience. transaction. Amir was flexible, accommodating, and helpful. Great car buying experience. More
by selvi.oyola
September 05, 2024
Colonial always does a great job, very happy with the service and experience overall, thank you service and experience overall, thank you More
by jimmy
September 05, 2024
I appreciated the patience of the sales crew. The car is exactly what I wanted. The car is exactly what I wanted. More
by Travis.Voltz
September 05, 2024
When I brought my car in for an oil change and replace a bulb the service person came back and told me that they couldn't do it as the plug/bolt was stripped or something and I would need a new oil pan that bulb the service person came back and told me that they couldn't do it as the plug/bolt was stripped or something and I would need a new oil pan that would cost approx $700. I did get the bulb changed but decided to bring my car to my local mechanic. The plug was replaced and my oil changed with no problem with the oil pan. My mechanic also noted that whoever changed the bulb didn't secure the cover for it. I was out of there with the cost of an oil change. This is why I'm leery to bring my older car to the dealership for service. More
by seegee@comcast.net
Employees Worked With
I don't know who the service person was that diagnosed the issue
September 05, 2024
Colonial VW has continually been a trusted dealership for me the past 4 years. They are always honest and up front. Only having my best interest when servicing my vehicle or with the purchase of a vehicle. me the past 4 years. They are always honest and up front. Only having my best interest when servicing my vehicle or with the purchase of a vehicle. More
by mcollinsxx85
Employees Worked With
Other Employees :
Scott W. Bregnard Jr.
September 04, 2024
made the used car buying process easy by open and timely communication for what I considered a fair deal. communication for what I considered a fair deal. More
by sebouh
September 03, 2024
Marc was exceptional in helping us in getting the best jeep for our family. The communication was above and beyond. I was able to get my car in less than 24 hours. Even after I got my jeep the communicati jeep for our family. The communication was above and beyond. I was able to get my car in less than 24 hours. Even after I got my jeep the communication was still to make sure I was satisfied. I went to another Volkswagen and the treatment was not as good as this location. I will recommend this location to everyone that’s looking for a good car buying experience. More
by Carolina Hernandez
September 02, 2024
Great dealership. Service is excellent. I didn’t have an appointment and was taken care of in a short time. Very pleased Service is excellent. I didn’t have an appointment and was taken care of in a short time. Very pleased More
by lkmitchell
Employees Worked With
