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Colonial Volkswagen of Westborough
Westborough, MA
2,729 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,729 reviews
July 31, 2024
It goes a long way to be nice and helpful. My family and I are VW family. 4 from Westborough and 2 from private sales My family and I are VW family. 4 from Westborough and 2 from private sales More
by kdickhaut
Verified Customer
July 31, 2024
Bill provided very helpful and straightforward service. All went well with no problem or delays All went well with no problem or delays More
by marco.dececco0
July 31, 2024
Excellent dealer. Everyone was extremely helpful and they really went beyond to meet our needs. Everyone was extremely helpful and they really went beyond to meet our needs. More
by lkmitchell
Employees Worked With
Other Employees :
Timothy Rice
July 30, 2024
Easy drop off and pick up, great communication, and the video from the technician was awesome (and something I’ve never seen before.) video from the technician was awesome (and something I’ve never seen before.) More
by JPRAY13
Employees Worked With
July 29, 2024
Easy to work with and very transparent about everything. We purchased one car and one lease within a few weeks of each other and both experiences were great! We purchased one car and one lease within a few weeks of each other and both experiences were great! More
by Kaitlyn Moore
July 29, 2024
Working with Patrick was fantastic! Very knowledgeable and made the process super easy! He and Kevin the sales manager is truly in it to help the customer get what the want for the best Very knowledgeable and made the process super easy! He and Kevin the sales manager is truly in it to help the customer get what the want for the best price! I couldn’t recommend them at Colonial Volkswagen enough! More
by jrou87
July 24, 2024
Excellent customer service, Mr. Marc Schoenhammer went above and beyond in assisting me in the purchase of my vehicle. Very helpful and dedicated to the full satisfaction of the cus Marc Schoenhammer went above and beyond in assisting me in the purchase of my vehicle. Very helpful and dedicated to the full satisfaction of the customer., before and after the sale. More
by varcouette
July 24, 2024
Very respectful and helpful sales team. Not pushy and were respectful of the car buying process from a buyer perspective. Super helpful and made sure I felt comfortable with the purchase an Not pushy and were respectful of the car buying process from a buyer perspective. Super helpful and made sure I felt comfortable with the purchase and was happy with the experience. Overall great experience. More
by dealerrater_reviewer_24
July 09, 2024
The service guys were great. They were honest and willing to work with me to keep costs reasonable. They were honest and willing to work with me to keep costs reasonable. More
by COSENTINO.TOMM
July 05, 2024
Staff was very nice and a warm welcome. service was faster than expected. everyone did a great job. I can't remember his name, but he cleaned inside my windshield. Thank you! service was faster than expected. everyone did a great job. I can't remember his name, but he cleaned inside my windshield. Thank you! More
by jenniferlopez1194
