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Colonial Volkswagen of Westborough

Westborough, MA

4.8
2,728 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,728 reviews

August 05, 2024

Quick and expedited service with helpful reminders for next required maintenance and upcoming recall updates. More

by Kim.Roth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Great dealership, great people, and would highly recommend them for all of your VW needs! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Excellent customer service! Great advise! Did not feel rush in any way … Perfect location… and I end up buying a Tiguan that I Love🥰🥰🥰 so far!! More

by jeanetteveloz16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Very positive experience with Colonial. Dylan was responsive and kept me informed throughout the day. More

by E. PRATT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

I am glad that we were able to finally get the back ordered part to fix my car. Dylan is very friendly and helpful. More

by handcraftedredmug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Great customer service from begining to end ! Appreciate all tge help when i didnt know what was wrong More

by scoy3134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Work completed on time. Rather disturbing noise from the rear of the car was brake issue. New rotors, pads and calipers made things as quiet as they should be More

by ALANRDAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Bill was great as usual! He kept me apprised of the status of repairs and service being done. More

by jag626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

I knew exactly what I wanted when I entered the dealership. Kevin, Pierre & Brendan helped me to get exactly that! I highly recommend Colonial Volkswagen. I am loving my new Atlas! More

by RJLHeureux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

It goes a long way to be nice and helpful. My family and I are VW family. 4 from Westborough and 2 from private sales More

by kdickhaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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