Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,781 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,781 reviews
September 11, 2024
We have purchased many cars from Colonial and always a great experience. Pierre Saliba and Renato Lima are great to work with and very knowledgeable. And Brendan Gallagher made the purchasing process supe great experience. Pierre Saliba and Renato Lima are great to work with and very knowledgeable. And Brendan Gallagher made the purchasing process super easy. More
by kcross0
Verified Customer
September 11, 2024
Very helpful pre and post sales teams. Definitely recommend. For electric models, be sure to check EA for perks. Definitely recommend. For electric models, be sure to check EA for perks. More
by AHMETIFY
Employees Worked With
September 11, 2024
Dylan was above & beyond to get the job done on time and Colonial is excellent dealership Colonial is excellent dealership More
by johnarcuri
Employees Worked With
September 11, 2024
Always have the best service experience with Colonial. Jon Lacy and Kevin (the Technician) are great communicators and Jon is always especially friendly! Jon Lacy and Kevin (the Technician) are great communicators and Jon is always especially friendly! More
by JSFLEWELLING
Employees Worked With
September 11, 2024
As always the best dealer around. Sales, service and parts are all amazing. Always go the extra mile. Sales, service and parts are all amazing. Always go the extra mile. More
by kcross0
September 11, 2024
Always friendly, efficient and affordable service. I was in and out in no time and that matters to me. I was in and out in no time and that matters to me. More
by katiebrosnihan
September 10, 2024
The service department ran by Billy is top notch. His guys go above and beyond to always accommodate your needs. They are so friendly and knowledgeable. My family has Been coming here for over 20 yea His guys go above and beyond to always accommodate your needs. They are so friendly and knowledgeable. My family has Been coming here for over 20 years.. so that should tell ya something!! Go no where else! More
by Wales
September 10, 2024
Ramon was most helpful in assisting with what I explained I wanted. He did not pressure me into anything and was very professional. I would buy another car from Ramon! I wanted. He did not pressure me into anything and was very professional. I would buy another car from Ramon! More
by kepa418
September 09, 2024
The Service Department diagnosed the problem with the car very promptly. Dylan Begin explained the problem in a very clear, easy to understand manner. Some parts needed to be ordered from VW. The car was rea very promptly. Dylan Begin explained the problem in a very clear, easy to understand manner. Some parts needed to be ordered from VW. The car was ready when promised. I have been a satisfied customer for 8 years. More
by blackbird
Employees Worked With
