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Colonial Volkswagen of Westborough
Westborough, MA
2,781 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,781 reviews
September 23, 2024
Everybody at the dealership was friendly, courteous and respectful of my time. No pressure to buy and very knowledgeable respectful of my time. No pressure to buy and very knowledgeable More
by FC
Verified Customer
September 21, 2024
Ramon is a great salesman’s and was very helpful throughout my purchase process. That man deserves a raise throughout my purchase process. That man deserves a raise More
by AJ
September 21, 2024
Marvelous ! Can’t say enough about the good quality of service at Colonial Volkswagen of Westborough. I have purchased 3 new models since my first approximatel Can’t say enough about the good quality of service at Colonial Volkswagen of Westborough. I have purchased 3 new models since my first approximately 7 years. The service department keeps my cars in fine working condition. More
by nancymcaswell
September 20, 2024
I have been a regular customer of Colonial VW Westborough. When scheduling the regular maintenance I know the service will be great, communication will be great and speak with a knowledgeable an Westborough. When scheduling the regular maintenance I know the service will be great, communication will be great and speak with a knowledgeable and friendly person. Both Bill's keep me updated and are always helpful. All the technicians are very knowledgeable and i love receiving the videos.. More
by RMCGINNITY
September 20, 2024
They still owe me $200 for registration and licence which i had to pay again myself at the bmv i had to pay again myself at the bmv More
by harris.anthony10
September 20, 2024
Dylan was attentive and the service department delivered in the time they said they would! in the time they said they would! More
by LSERVIDIO
Employees Worked With
September 20, 2024
I purchased 2 VW from this dealership. They have always helped with anything I have needed, and been very accommodating. They have always helped with anything I have needed, and been very accommodating. More
by jbeckwith83
September 19, 2024
The only place to bring your vehicle to be serviced. Hands down best service department in Massachusetts. Hands down best service department in Massachusetts. More
by Wales
September 19, 2024
Excellent service dept. Friendly, professional with expert technicians that keep your vehicle in the best condition possible. Have not gone to a different VW dealer for ove Friendly, professional with expert technicians that keep your vehicle in the best condition possible. Have not gone to a different VW dealer for over 13 years because there has never been any need to with Colonial in Westboro in my back yard. More
by GTIguy97
September 18, 2024
I am always pleased with the service standards at Colonial Volkswagen of Westborough, MA. They are prompt totally forthcoming and pleasant to deal with. Colonial Volkswagen of Westborough, MA. They are prompt totally forthcoming and pleasant to deal with. More
by nancymcaswell
Employees Worked With
Other Employees :
Parts Dept. chair & clerks
