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Colonial Volkswagen of Westborough
Westborough, MA
2,727 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,727 reviews
September 26, 2024
Took good care of my concerns. Prompt service. On time delivery. Treated my wife very well. Prompt service. On time delivery. Treated my wife very well. More
by rauger97
Verified Customer
September 26, 2024
Staff were very nice and patient with me and thanks for providing excellent service . Much appreciated providing excellent service . Much appreciated More
by wingstill
September 26, 2024
Excellent service from Bill during my last scheduled maintenance appointment. On time and professional. Thank-you! maintenance appointment. On time and professional. Thank-you! More
by Willie
Employees Worked With
September 25, 2024
The service department found a warranty I didn't know I had and got all the work done at no cost to me! had and got all the work done at no cost to me! More
by kirk.vanacore
September 23, 2024
Everybody at the dealership was friendly, courteous and respectful of my time. No pressure to buy and very knowledgeable respectful of my time. No pressure to buy and very knowledgeable More
by FC
September 21, 2024
Ramon is a great salesman’s and was very helpful throughout my purchase process. That man deserves a raise throughout my purchase process. That man deserves a raise More
by AJ
September 21, 2024
Marvelous ! Can’t say enough about the good quality of service at Colonial Volkswagen of Westborough. I have purchased 3 new models since my first approximatel Can’t say enough about the good quality of service at Colonial Volkswagen of Westborough. I have purchased 3 new models since my first approximately 7 years. The service department keeps my cars in fine working condition. More
by nancymcaswell
September 20, 2024
I purchased 2 VW from this dealership. They have always helped with anything I have needed, and been very accommodating. They have always helped with anything I have needed, and been very accommodating. More
by jbeckwith83
September 20, 2024
I have been a regular customer of Colonial VW Westborough. When scheduling the regular maintenance I know the service will be great, communication will be great and speak with a knowledgeable an Westborough. When scheduling the regular maintenance I know the service will be great, communication will be great and speak with a knowledgeable and friendly person. Both Bill's keep me updated and are always helpful. All the technicians are very knowledgeable and i love receiving the videos.. More
by RMCGINNITY
September 20, 2024
Dylan was attentive and the service department delivered in the time they said they would! in the time they said they would! More
by LSERVIDIO
Employees Worked With
