Cobb County Toyota - Service Center

I’ve continued to enjoy a worry-free and stress-free service experience each time I come to Cobb County Toyota’s Service Center. Thank you! service experience each time I come to Cobb County Toyota’s Service Center. Thank you! More

Brough my RAV4 in for a follow up service where I was told my rear differential needed to be replaced, due to banging sounds when breaking. I purchased an extended warranty and as I am coming to the end told my rear differential needed to be replaced, due to banging sounds when breaking. I purchased an extended warranty and as I am coming to the end of the authorized mileage, I thought this differential replacement would be covered. Come to find out, on the follow up appt. the mechanic was NOT able to find a problem with the rear diff. (which was a reversal of what I was originally told), so this was either a mis-understanding to begin with or just a simple error on the part of the service focal and mechanic, so unless the problem could be re-created (it couldn't since the sound occurs in hotter conditions), I can't submit a claim to the warranty company. I did provide audio recordings of the issue but this was not enough to go on. This issue is likely part of a service bulletin Toyota sent out and was only covered to 60K miles. Even though I reported this to the dealership prior to the 60K mark, I was told this is not covered now and it would likely be rejected by the warranty company unless the issue can be recreated. So I suspect I will have an issue with this down the road which will end up costing me $5K+ to replace, eventually. I find this disappointing and not what I expect of Toyota products. More

Brought my vehicle in for service and got in and out very quickly. Took less than 30 minutes for a 15,000 mile service. quickly. Took less than 30 minutes for a 15,000 mile service. More

I received great service the other day. The work was also very timely which I appreciate. The work was also very timely which I appreciate. More

I had a great experience as always at the dealership. I love that they have reliable internet and actual desks so that I can be productive and work while waiting on my car. David, with service was also v I love that they have reliable internet and actual desks so that I can be productive and work while waiting on my car. David, with service was also very professional and kept me up to date on my service. I didn’t feel pressured with additional service options which is always welcoming. Will only bring my car here. More

thank you so much for taking care of our car's maintenance - we appreciate it - maintenance - we appreciate it - More

Everything went well, but the day after I picked up my car, my VSC light, traction control light, and my check engine light all popped on. car, my VSC light, traction control light, and my check engine light all popped on. More

Fast and reliable service. You guys always do a great job. Brent is a great service representative!! You guys always do a great job. Brent is a great service representative!! More

3rd visit to Service- felt invisible in front of a dozen staff - the "Next Service" sticker is misleading re:oil changes- if you've "heard that before", why continue to do it? Wondering why y'all want me t staff - the "Next Service" sticker is misleading re:oil changes- if you've "heard that before", why continue to do it? Wondering why y'all want me to fill this out again 🤔 Lose the 1st one? More

Superior service. Easy to work with. Notification of needed service very helpful. Very happy with the service received. Easy to work with. Notification of needed service very helpful. Very happy with the service received. More