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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,898 Reviews

2,898 Reviews of Cobb County Toyota - Service Center

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April 11, 2025

Great service, worked with the existing dealer that caused issues to my vehicle. Only complaint I have is their rental car policy instead of a loaner being provided that is included in a warranty claim More

by tbetts0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenton
April 10, 2025

The wait time, just for an oil change, was waaaay tooo long. 3 hrs wait and that too for a senior citizen. More

by RAKSHA.DESAI11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Claybrooks
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

The front desk was not so welcoming , his was Jeff . Barely looked at me and not even gave a pen to sign the paper More

by KESSIASTIVAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Silvers
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

20,000 check-up much quicker than I expected. Carlos was very friendly and explained what would happen at the 25,000 check-up. More

by HOLLYRUN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

The environment established by the service department is simply excellent. It is friendly and professional. Couldn’t be more pleased. More

by drronmitchelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

In the 9 years I have been CCT service center this is the first time I had a horrible experience in what is normally a pleasant experience. The service advisor, Raven, did try and make sure I needed the prop More

by James C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raven
April 10, 2025

First servicing-done quickly and well Friendly and helpful personnel. Easy to make appointment. Thank you. More

by PARDETTE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

I recently got my car repaired with the collision center. I have to say that they did an outstanding job. This is why I keep coming back: reliability. More

by TYMACIA.FLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Katie is a great service advisor. I was able to have my truck serviced while I waited and felt that they were attentive to my request. More

by grappler138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

They made a problem made simple. Easy to locate, quick to attend to the need, and provided much needed transportation. More

by 316JOHNCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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