Cobb County Toyota - Service Center

Manager Zach Claybrooks is a liar. He will not keep his word and he’s too proud to even apologize for his mistakes. Go to Marietta Toyota. You will get better Service and you will not He will not keep his word and he’s too proud to even apologize for his mistakes. Go to Marietta Toyota. You will get better Service and you will not deal with people that say one thing and do another and don’t care if you’re inconvenienced. It’s sad how bad this place has gotten. I’ve gone here for over 20 years and now have to move on. I hope one day they begin to care about their customers once again. Until then, save yourself. More

Great service. Jeff Silvers always makes our visits pleasant. We’ve been using Cobb Toyota for at last 25 years. Wouldn’t go anywhere else Jeff Silvers always makes our visits pleasant. We’ve been using Cobb Toyota for at last 25 years. Wouldn’t go anywhere else More

Excellent check in and service from beginning to pick up. No pribkem and very helpful No pribkem and very helpful More

Austin Meeks is such a pleasure to work with. His professional and courtesy towards Cobb County Toyota is unwavering. His professional and courtesy towards Cobb County Toyota is unwavering. More

Staff very helpful. Everyone takes great care of my car. Very pleased. I enjoy my car Everyone takes great care of my car. Very pleased. I enjoy my car More

I didn't like this time experience because I went with a car that I just bought from the dealer and the car was making a noise (break) , brake was fixed from rear left side but now right side started making car that I just bought from the dealer and the car was making a noise (break) , brake was fixed from rear left side but now right side started making the same noise. This is telling me that they didn't checl throughly. More

I think Carlos suckered me into buying 4 new tires before I needed them on my 2012 Sienna. I felt very rushed into a decision that I don't think was necessary. My husband is not happy with me as new tires w I needed them on my 2012 Sienna. I felt very rushed into a decision that I don't think was necessary. My husband is not happy with me as new tires were not on either of our radar so soon. The tires were 22 months old, less than 20,000 on them. The previous service detail from 7/2024 said they were all in the green still on their service report. He didn't even look at all my tires, he just concluded right away as soon as I pulled in that I needed 4 new ones, and didn't give me any choice between tires. It was almost $1000! I had a bad feeling about it, I should have followed it! There were a bunch of guys standing around so maybe it was a slow day and he needed to pad sales and thought I looked like a sucker. He conveniently wasn't around when it was time for me to pick up my car. I wonder if he felt guilty and wanted to avoid me. He also didn't put his name on the receipt. I will not be buying anything else from this dealership. I will get all of my tires from Costco from now on. He also said that if I waited for the sale (buy 3 get 1 free) that I would save $130. I looked at my last purchase when I did buy during the sale and I would have saved more than twice that much. I just don't feel like I was treated with honesty and integrity. He was also almost whispering and it was just an odd experience overall. More

I've been very pleased working with Anthony Sullivan in service. He seems to genuinely care about getting to the source of any issue with my car, resolving with exceptional carefulness, and explaining in d service. He seems to genuinely care about getting to the source of any issue with my car, resolving with exceptional carefulness, and explaining in detail to me. I wish the waiting area wasn't always so cold though. More

Cobb County Toyota service is the best in Atlanta. I’ve purchased vehicles from several dealerships in the area, but when it comes to servicing my Toyota, I always choose Cobb County Toyota—even if I I’ve purchased vehicles from several dealerships in the area, but when it comes to servicing my Toyota, I always choose Cobb County Toyota—even if I bought the car elsewhere. Their customer service is consistently excellent, and they go above and beyond to ensure a smooth, hassle-free experience. The staff is knowledgeable, professional, and truly values their customers. Highly recommend! More

Can always count on the team at Cobb County Toyota Service Dept. Jeff Silvers is my go-to Service Manager - he is very insightful, and I can count on him to give me an honest assessment and a solid r Service Dept. Jeff Silvers is my go-to Service Manager - he is very insightful, and I can count on him to give me an honest assessment and a solid recommended course of action. Overall - impressed with the service department albeit - prices were a bit farther south. Reliable service & parts department! More