Cobb County Toyota - Service Center

I trust their service pros. Easy, transparent, communicative and have brought my car back to life twice, both times affordable. I can't say the same for the service dealer next Easy, transparent, communicative and have brought my car back to life twice, both times affordable. I can't say the same for the service dealer next door that serviced our non Toyota truck, wish I would have stuck to a Tacoma instead lol. More

I really appreciate the people in the service department. Been coming there for many, many years. Really like the service they give. Been coming there for many, many years. Really like the service they give. More

Always great service Customer Service is excellent Technicians work always excellent Would not take my Sienna anywhere else for service Technicians work always excellent Would not take my Sienna anywhere else for service More

Busy server center but I see why. They’re thorough and professional. I’ll be using this location for servicing 21 Highlander Platinum moving forward. They’re thorough and professional. I’ll be using this location for servicing 21 Highlander Platinum moving forward. More

Service center was very busy but the wait to drop the car off and pick it up was quick and efficient due to the consultants filing in when needed. The service performed was done in a timely manner. Great job off and pick it up was quick and efficient due to the consultants filing in when needed. The service performed was done in a timely manner. Great job! More

Excellent service, great personnel and good communication. Claude Henry in Sales and Jason McFarland were very helpful on our last Lease Purchase. communication. Claude Henry in Sales and Jason McFarland were very helpful on our last Lease Purchase. More

It sells good autos and services them equally as well. Even though dealer servicing is many times more expensive than an independent auto shop, our preference is to use the dealer because their techs are Even though dealer servicing is many times more expensive than an independent auto shop, our preference is to use the dealer because their techs are used to working on Subarus. More

Communication non-existent. We had to call repeatedly with no return call. CCToyota has a special on brakes, yet JC stated they did not have the generic in stock and would have We had to call repeatedly with no return call. CCToyota has a special on brakes, yet JC stated they did not have the generic in stock and would have to order them.They could do the good pads and have the car today. Thsi means you are selling crap products? All brakes should be of great qualifty at Toyota. Absurd. Dropped the car at 7:40 am and did not have it back until the next day at 3:40 pm. Deceptive and fraudulent practices running specials and then trying to get the customer to pay an extra $200. We left 5 years ago due to this service department being crap and nothing has changed. More

Very professional service staff. They go above and beyond. Always keep me informed of repair progress. No complaints about their work. We've been going there for 20 years. Thank They go above and beyond. Always keep me informed of repair progress. No complaints about their work. We've been going there for 20 years. Thanks Cobb County Toyota More

Required 3 repeat visits after my paid service due to unchecked work, loose bolts & damaged installation. Service department was only able to offer a small refund of the work and questioned my proof thr unchecked work, loose bolts & damaged installation. Service department was only able to offer a small refund of the work and questioned my proof through out the whole process. I highly suggest taking your vehicle elsewhere for service along with their lack of willingness to work with their customers. More