Cobb County Toyota - Service Center

Carlos is my go to guy. Always smiling, excellent attitude, and good Communication with customers. Always smiling, excellent attitude, and good Communication with customers. More

Last time after oil changed, oil leaked from washer. If I didn’t find out, the engine was damaged. This time 40,000 miles maintenance, I was asked to replace engine air filter and cabin air filter, I s If I didn’t find out, the engine was damaged. This time 40,000 miles maintenance, I was asked to replace engine air filter and cabin air filter, I said they were replaced at 25,000 miles, now just 15,000 miles and when I got home, I check the filters they are still in condition. Toyota gave customers free maintenance for 2 years or 24,000 miles whichever comes first but Toyota dealer only replaces cabin air filter at the last free maintenance at 24,000 miles or 2 years, and now customers were asked to replace engine air filter and cabin air filter at 15,000 miles. It doesn’t make sense. More

My service was quick and the folks are super friendly. This is my preferred dealership. This is my preferred dealership. More

I was in and out in 45 minutes for routine maintenance. No one tried to upsell me, the staff was friendly, and everything seemed perfectly fine. No one tried to upsell me, the staff was friendly, and everything seemed perfectly fine. More

The service team got me in and out within a reasonable amount of time. The service technician was friendly and clearly explained what needed to be done on my car. amount of time. The service technician was friendly and clearly explained what needed to be done on my car. More

Outstanding customer service. As soon as I arrived, I was greeted by Jeff and he made sure my vehicle was serviced in a timely manner. Thank you. As soon as I arrived, I was greeted by Jeff and he made sure my vehicle was serviced in a timely manner. Thank you. More

Anthony Sullivan provided great service. He was able to explain in detail the difference maintenance and prioritized the most important one for my car. I now feel so much better for the He was able to explain in detail the difference maintenance and prioritized the most important one for my car. I now feel so much better for the long drive during the holidays. Thank you so much Anthony Sullivan More

Great service but they still haven’t gotten me my second key and it’s been almost a year key and it’s been almost a year More

Got in at a slow time, pretty quick turnaround for an oil change. Have used Cobb Co Toyota for several years, but this was my first time bringing this particular vehicle in. Was disappointed to not receive t change. Have used Cobb Co Toyota for several years, but this was my first time bringing this particular vehicle in. Was disappointed to not receive the multi-point inspection sheet since I’m baselining a new to me vehicle, but who knows how thorough they are with that anyway. Overall good experience. More

I Thought this was a great visit. The service technician was friendly, and it was a quick repair. The service technician was friendly, and it was a quick repair. More