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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,900 Reviews

2,900 Reviews of Cobb County Toyota - Service Center

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February 14, 2024

Simon is always fantastic to work with and very helpful. The regular service is usually pretty fast. More

by SIDNEY K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Had to wait 3 hours for service. Never gave me an update. I had to ask them when my car might be ready. Problem still not resolved. More

by BECCAJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Sullivan
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

My service advisor was super helpful and understanding after my another advisor was snippy with me More

by BILLANDJANISW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Awesome service team! Anthony was great! You can tell that he loves what he does and shared valuable information on my car's needs in addition to what I orignally brought More

by MSSTRO917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Simon and Mickey worked very hard trying to find a solution to the problem with the nav system on my 2019 RAV4. I was very happy with their service. More

by LINDAPR221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

I like the level of service but some of the employees inside seem disconnected especially at the cashier. Service is amazing. Lot is small, and the inventory is ok. I wish they would bring in more More

by MAYFIELD.JEREMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lightner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Took care of my automobile needs in a timely fashion as was promised! Also Mickey La Fortune is awesome! More

by GRANDMASELENA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Very good customer service, Plus, I’m able to work while I wait for my car to be service. More

by EGONZALE427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Simon always listens and works to explain and fix issues. I do have a complaint about service this time though. My warning light was on for low windshield fluid level and that is part of 10,000 miles service More

by s.kupfer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2024

Great service always. Busy on Saturday morning and gets congested waiting in line. But understand everyone waits until weekends to service More

by JOE.ZEIGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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