Cobb County Toyota - Service Center

I have been disappointed with my last 2 visits to have my car serviced at this dealership. It’s almost as if the focus is on quantity rather than the quality of service. Things that I specifically asked to b car serviced at this dealership. It’s almost as if the focus is on quantity rather than the quality of service. Things that I specifically asked to be checked out were not, and the last service trip resulted in missing caps off of 2 of my tires. Seems like lately they are not as attentive to detail as the service has been in the past 20 plus years I have been having my vehicle serviced here. More

I purchased my Dream car Toyota Highlander for Cobb County Toyota on 28th Dec 2023. Sales Person Frank was so good salesman, he convience me to go with Toyota highlander whereas I went there to enquire County Toyota on 28th Dec 2023. Sales Person Frank was so good salesman, he convience me to go with Toyota highlander whereas I went there to enquire for RAV4. He offered me all possible good deal to finalize everything in 4 hours. After I got my car, I am having trouble with Wind whistling noise and cabin air pressure problem. for first visit I was shoot down saying this is inheriate issue with highlander and it is normal. After 2 visit to service dept, though issue has not been gone completely but Todd Pluger drove with me, hear the problem petiently. I am not sure I am getting use to the wind noise but feeling bit smoother ride eventually. Hopeful and counting on Cobb County and Toyota to come back one day with more promising fix for my issue. More

I went for an oil change and the 15 point inspection; when they finished, the rep. Costa told me that everything on the 15 point check was fine and I was good to go to find later in the day that they had when they finished, the rep. Costa told me that everything on the 15 point check was fine and I was good to go to find later in the day that they had marked my right headlight as being out / red category; I had to go back and waste an extra hour of my time because neither the mechanic nor the rep. cared about my service; unacceptable service; when I complained to Manager he didn’t seem to care either. This place used to be better; poor management now. More

Excellent and fast work nice and kind Service excellent and clear over the phone speech and clear over the phone speech More

When I arrive the service department is very professional. They get you in and out of there in a timely manner. professional. They get you in and out of there in a timely manner. More

The service was great. I also enjoyed the coffee in the waiting room. I got my car back on time. I also enjoyed the coffee in the waiting room. I got my car back on time. More

The service, quality and skills level was all great. I would recommend anyone to Cobb County Toyota in Kennesaw. I would recommend anyone to Cobb County Toyota in Kennesaw. More

Cobb County Toyota is the best dealership experience I’ve ever had. I purchased my truck from here and bring my vehicle here for all of its maintenance. ever had. I purchased my truck from here and bring my vehicle here for all of its maintenance. More

Cobb County Toyota consistently has an outstanding Service Department. They promptly service the vehicle and provide me with substantial documentation regarding the service performed. I highly recomme Service Department. They promptly service the vehicle and provide me with substantial documentation regarding the service performed. I highly recommend this dealership. More

The best customer service I’ve had with a dealership. He took the time to explain the different options. Service was on time and reasonable. Definitely will recommend and use again. He took the time to explain the different options. Service was on time and reasonable. Definitely will recommend and use again. More