Cobb County Toyota

Sales horrible. Salesman Ted was ok but once we agreed on the sale price he said his job is done and passed the paperwork to finance. Some guy with attitude came out Salesman Ted was ok but once we agreed on the sale price he said his job is done and passed the paperwork to finance. Some guy with attitude came out and on my question what about the special finance rate he said only if we pay $1700 more. We walked. But I have to tell you the whole process that we went through was just pathetic. It seems like no one there is interested to earn your business. More

Sales sucks I tried to buy a car had the deal set w prem. Credit. Salesman Rob says no we cant do good apr and rebates. I leave the deal alone then sales manager I tried to buy a car had the deal set w prem. Credit. Salesman Rob says no we cant do good apr and rebates. I leave the deal alone then sales manager calls and says ok we can give great apr and incentives deal is all set. Get to the lot and they tell me the car I wanted was sold at noon? Thats funny I didnt get there until 7pm. So I finally a few days later find a car ask them to simply show me pics of the actual car on the lot because I wanted to be sure it is there and they cant even respond to a simple txt to have the sales manager call and confirm if they can deliver the car or if it is in stock and to confirm numbers nothing. Rob Smith or Rob Warren is a joke and there are plenty of other lots to buy from....however I went back and was told deal would be the same then get there and bam 1k more for car now since march rebates expired and it was an eh deal. I was tired of shopping. They gave a fair price on trade...did get great apr compared to market rates at 2.9% for 72 months...happy w car...not happy w experience overall...they didnt know who the sales manager was I spoke w and in the end refused to give the org. deal their own sales manager offered.... More

Great experience - First class operation Made the first inquiry on Saturday and finalized the purchase on Sunday! Dealing with Kent Givens was a true pleasure as was finalizing the paperwork Made the first inquiry on Saturday and finalized the purchase on Sunday! Dealing with Kent Givens was a true pleasure as was finalizing the paperwork with Brad. Truly the best experience I have ever had purchasing a vehicle. The only way it could have been easier would have been for the car to auto-magically appear in my driveway. More

THEY RAN MY CREDIT FOR NO REASON AND LIED I PURCHASE A NEW CAMEY AND HAD MY OWN FINANCING AND THEY RAN MY CREDIT FOR NO REASON AND LIED AND SAID THAT THE GOVERNMENT NOW REQUIRES THEM TO DO IT I PURCHASE A NEW CAMEY AND HAD MY OWN FINANCING AND THEY RAN MY CREDIT FOR NO REASON AND LIED AND SAID THAT THE GOVERNMENT NOW REQUIRES THEM TO DO IT FOR NATIONAL SECURITY I WILL NEVER GO BACK THE THIS DEALERSHIP FOR ANY REASON More

Business Is Obviously Too Good! So, I Kept My Money! I visited this showroom on Sunday Feb. 2, 2018, around 4:30 to look at a couple of vehicles. I was in there a good 10 minutes really studying one vehi I visited this showroom on Sunday Feb. 2, 2018, around 4:30 to look at a couple of vehicles. I was in there a good 10 minutes really studying one vehicle, checking out the engine compartment, touching the facia, opening doors, the back, checking out the spare tire/storage area, sitting in the vehicle, reading the sticker, and all. I got smiles and acknowledgements from other customers, but not one member of the staff, reception or sales. Sales folks looked right at me and kept walking, I got a hello out of one as he hurried past me. I went out on the lot and spent 5 or so minutes looking at another car, no attention still. I have never gone to a dealership without at least one person approaching me upon or shortly after arrival. Admittedly, this was a busy time, but that's when you say, after confirming a potential customer has not been helped, that someone will be with them shortly. Perhaps business is too good. I simply left. I'm in the market for a new car, but I won't be buying one from here. More

NICE FAMILY OWNED DEALERSHIP I HAVE BOUGHT SEVERAL CARS FROM THIS FAMILY OWNED DEALERSHIP. MY FAMILY AND I ARE ALWAYS GREETED WITH WARM WELCOME. THEY HAVE A VERY KNOWLEDGEABLE S I HAVE BOUGHT SEVERAL CARS FROM THIS FAMILY OWNED DEALERSHIP. MY FAMILY AND I ARE ALWAYS GREETED WITH WARM WELCOME. THEY HAVE A VERY KNOWLEDGEABLE SALES STAFF AND MANAGERS. I ALWAYS LOOK FORWARD TO GOING INTO THIS DEALERSHIP. WEATHER ITS BUYING A CAR OR GETTING MY CAR SERVICED; EVERYONE SEEMS SO COURTEOUS IN EVERY WAY. EVEN THE MECHANICS HAVE SMILES, ARE HAPPY, AND FRIENDLY. EVEN THROUGH SAD TIMES, THE KINDNESS OF COLLISION DEPARTMENT, WAS REASSURING THAT EVERYTHING WOULD BE ALRIGHT. THEN PROMPTLY HANDLED AND RESOLVED ACCIDENT CLAIM SITUATION. I WILL BE BACK TO BUY CARS AND CONTINUE TO SERVICE MY CAR IN THE FUTURE. I RECOMMEND OTHERS TO THIS TRULY OUTSTANDING DEALERSHIP. More

Drove it there still cant drive it I drove my car to cobb collision for body repair and a little over a week after them having my car they called to tell me my car would not crank. I w I drove my car to cobb collision for body repair and a little over a week after them having my car they called to tell me my car would not crank. I was told it was the battery then the alternator. After finding that was not the problem it went to the service center they could not find what was wrong so they had to take my motor apart to tell me my pistons had corrosion on them and that is why my car wont crank. MY cars engine is now in parts because they want to charge me 3800.00 to fix it. After having 2 different mechanics look at my car after it left the dealership both said the pistons is not why my car wont crank and that they can put it back together but cant guarantee it will crank because they are not sure what happen to it. My car was not knocking nor smoking had no problems when i drove it there. I also spoke to another body shop and they said if my battery cable was not taken off when they welded my side panel bumper back on they body shop may has burnt my computer in my car up. The GM of Cobb Toyota was not helpful nor was the manager of the service center in fact they were very condescending towards me. I know the problem happen while in the body shop they did something to my car and will not own up to it nor try to find out what really happen. So since 12-14-2018 i have been without my car a car that was in great condition for a 2014 Camry. More

Friendly Very nice staff and very patient. Worked alot with me and around my fits and needs. Definitely recommend! Initially dealt with David but then unexpect Very nice staff and very patient. Worked alot with me and around my fits and needs. Definitely recommend! Initially dealt with David but then unexpected things came up and ended up buying the car from Rob but both were awsome. More

Wonderful experience Our family has purchased our 3rd vehicle from this dealership. We walk in they remember us and our name. Treated with great respect in the sales as Our family has purchased our 3rd vehicle from this dealership. We walk in they remember us and our name. Treated with great respect in the sales as well as the service department. I tell all my friends who are looking for a vehicle to shop here. Thank you Cobb County Toyota, Michael Tyler More

Amazing customer service!!! I'm glad I just purchased a Tacoma and a brand new RAV4 on Saturday morning. Only to wake up Sunday to a stress crack In my windshield, then to be tol I'm glad I just purchased a Tacoma and a brand new RAV4 on Saturday morning. Only to wake up Sunday to a stress crack In my windshield, then to be told by Cobb County Toyota they will fix it! First class customer service!!! Tim Leary is the best car salesman I've ever worked with. More