Cobb County Toyota

Very clean, convenient location. Communication regarding status of your vehicle is infrequent. I had to call a couple times a week to get an updated status. Text messages are okay bu Communication regarding status of your vehicle is infrequent. I had to call a couple times a week to get an updated status. Text messages are okay but when you have a job, active family, etc and have to figure out when you have a gap in your schedule to pick-up your vehicle a heads up the day before your car is going to be ready would be nice. More

Katie was knowledgeable, thorough, and very patient with me. Would work with her again. Love going to the Kennesaw Service Center. me. Would work with her again. Love going to the Kennesaw Service Center. More

4 cars in front of me at 6:45 am. Doors opened promptly at 7 am. Had 5000 mile inspection and oil change and was on my way at 7:30 am. 👌 Doors opened promptly at 7 am. Had 5000 mile inspection and oil change and was on my way at 7:30 am. 👌 More

The work on my vehicle was completed as requested but I do have a few issues about whomever did the work. Someone purposely dug out my phone charger cord that I rarely use and left it laying across the ce do have a few issues about whomever did the work. Someone purposely dug out my phone charger cord that I rarely use and left it laying across the center console. Small stuff, I know, but why are they digging through my car when all the work should be outside the vehicle? They turned OFF my AUTO headlights which left me driving for a short period with only Parking lights on. I understand if you need to do it for service, but turn them back on afterword's so that I am not in a situation that could 1) keep me from being seen as dusk and nighttime approach, and 2) get me pulled over by the police for not having my headlights ON. Also, my insurance company gives me a discount for Daylight Running Lights. If I was in an accident and they found out my DRL's were not ON, and that may have contributed to the accident. Bottom line is that this is my vehicle is not for the workers to use it to charge cell phones, and if you turn something OFF to do your work, turn it back ON when your finished. A simple check list for after the job is completed would work well. I wonder how many customers, everyday, have been put into a situation where their lights were also placed in the OFF position when they normally keep them in the AUTO position? More

Always a pleasure to work with. JC helped quickly with my routine service. I’ve always brought my car there for service and tires. Got same deals that national tire stores have. JC helped quickly with my routine service. I’ve always brought my car there for service and tires. Got same deals that national tire stores have. More

we purchassed our car at cobb Toyota and this is where we get all service done. We are we purchassed our car at cobb Toyota and this is where we get all service done. We are confident with there work. We are confident in their work . We have always been pleased with the job well done. More

Your service is the best in Cob. At 8am they treat you like 11 am.bright and happy to see you. At 8am they treat you like 11 am.bright and happy to see you. More

Always great service. Been a customer for over 15 years! I have never had any problems. Been a customer for over 15 years! I have never had any problems. More

Simon Chan is very helpful. Outstanding Customer Service. I will come back with his services for next time and refer to my friend and family. Outstanding Customer Service. I will come back with his services for next time and refer to my friend and family. More

Salesman was professional and provided me all the information I needed to be secure in my purchase. Dealership staff were courteous represented the organization well. information I needed to be secure in my purchase. Dealership staff were courteous represented the organization well. More