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Cobb County Toyota
Kennesaw, GA
5,558 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,558 reviews
December 19, 2023
Service was good, survey was poor. Survey should not require comments. change your survey if you want to continue getting my feedback. Survey should not require comments. change your survey if you want to continue getting my feedback. More
by FPARRINEL
Verified CustomerEmployees Worked With
December 19, 2023
Jeff Silvers was not friendly and not fair The first day I drop my car and request shuttle to drop me I have to wait over 30 minute. The next day I ask for shuttle he was not cooperative he said there are I drop my car and request shuttle to drop me I have to wait over 30 minute. The next day I ask for shuttle he was not cooperative he said there are 5 people in front you, which not true I Jus walk to the shuttle and get ride the driver was very nice . The shuttle was me and another lady only .At the conclusion I feel I treated different More
by FKIBROM4
Employees Worked With
December 19, 2023
Charged me for services I didn't receive. Tried to redo unnecessary services that they did last time. Didn't go over their lengthy and expensive inspections. Unorganized check in and check ou Tried to redo unnecessary services that they did last time. Didn't go over their lengthy and expensive inspections. Unorganized check in and check out. Don't answer phones. Shady, dishonest work. More
by DUSTINSMITH3000
Employees Worked With
Not Sure
December 19, 2023
They were quick, kind, and informative. I was in and out within an hour for routine maintenance. Truly no complaints. I was in and out within an hour for routine maintenance. Truly no complaints. More
by kelsey.wisniewski
Employees Worked With
December 19, 2023
They work with you to find you the best deal . Professional, knowledgeable and honest. My sister has been going there for 10years and recommended it to me Very happy Professional, knowledgeable and honest. My sister has been going there for 10years and recommended it to me Very happy More
by MICHELLEHADDOCK13
Employees Worked With
Shawn
December 18, 2023
Lee p you informed while waiting for your vehicle to be serviced, comfortable waiting area with clean facilities. serviced, comfortable waiting area with clean facilities. More
by RUMWA
Employees Worked With
December 18, 2023
Great experience at Cobb County Toyota, Dwight was my contact and he was on top of everything from start to finish. contact and he was on top of everything from start to finish. More
by vr
December 18, 2023
This was our 6th and 7th vehicle purchased from Jordan at Cobb County Toyota. It has always been a great experience and we'll do it again next time! Cobb County Toyota. It has always been a great experience and we'll do it again next time! More
by mattmcneil
Employees Worked With
December 18, 2023
I had a great experience at Cobb County Toyota, the staff were very helpful in my decision to purchase a new car. were very helpful in my decision to purchase a new car. More
by ROBERSONJIM26
