Cobb County Toyota

Good Service Experience Since I had a bad service experience previously & complained, I wanted to say David Cobb was outstanding this morning. Thanks for restoring my faith i Since I had a bad service experience previously & complained, I wanted to say David Cobb was outstanding this morning. Thanks for restoring my faith in your dealership. Even the cashier was friendly & pleasant. I was going to not come back again but at this moment I am glad I did. Thank you David. Jim More

Bad service writer Service writer was rude, hung up on me. Did not do his job. Went in for repair under warranty. Windshield wiper arm was stripped. Warranty claim w Service writer was rude, hung up on me. Did not do his job. Went in for repair under warranty. Windshield wiper arm was stripped. Warranty claim was denied. Service writer said that it was our fault that it stripped out because of force such as wiper hung on frost or something. Car stays in garage. Impossible for it to be frost. We have not touch the wiper. We brought it to another dealer and they took care of it no charge. More

Bad car purchase experience and bad service I purchased a Tacoma in 2012 and was very pleased with my experience and the price I paid for my vehicle. The service dept also seemed to be fairly ef I purchased a Tacoma in 2012 and was very pleased with my experience and the price I paid for my vehicle. The service dept also seemed to be fairly efficient whenever I needed regularly scheduled maintenance.However in December 2015 I wanted to purchase a 4runner for the fiancee and had a terrible experience. I ended up getting a much better deal from another dealer in the area on the exact same vehicle. Cobb County Toyota had the attitude that they could sell 4runners all day long and didn't need my sale. Either way, my Tacoma then had a recall issue that had to be taken care of which I was told would take a few hours. I inquired about a loaner car for a few hours while they fixed my vehicle and was told they don't offer loaner cars for recalls. Which is crazy to me since it is not a wear and tear issue it is a Toyota issue. I guess they want me to sit in the service center for 4 hours while they replace the catalytic converter and other parts. I hate to say it but I might be heading to the Ford dealership when I need a new vehicle More

Best car buying experience anywhere Greg Munroe is the person I go to at this dealership. he is my kind of salesman. He is not pushy, he is informative and he works hard to get you the v Greg Munroe is the person I go to at this dealership. he is my kind of salesman. He is not pushy, he is informative and he works hard to get you the vehicle you want. I have had bad car buying experiences in the past and these folks more than make up for that. They are helpful and honest. They want you to come back next time and you can tell that in the way they do business. They sell a lot of cars but they take the time to make sure you are taken care of. I have bought 4 cars there and have no complaints. More

New car purchase! Tony Cloud helped me get the exact car I wanted at an affordable price. He took his time and experience to teach about some features I was unaware of. Tony Cloud helped me get the exact car I wanted at an affordable price. He took his time and experience to teach about some features I was unaware of... I highly recommend Cobb Toyota! More

60,000 mile service at $530.00 and left with almost flat tir second time with poor service, didn't know first trip they broke lug off tire and broke the lock in wheel lock with out telling me until I had low ti second time with poor service, didn't know first trip they broke lug off tire and broke the lock in wheel lock with out telling me until I had low tire. Next time 60,000 mile service 530.00 dollars left with nearly flat tire light was on most of the 60,000 is visual was wondering how they did the inspection and even looked ? two times is enough More

Excellent Sales/Service I have purchased several cars for my family from Cobb County Toyota over the years. My last purchase was out the door within an hour and half. No pre I have purchased several cars for my family from Cobb County Toyota over the years. My last purchase was out the door within an hour and half. No pressure and no fees makes it a great experience. All my cars are serviced there as well. Top notch! More

Bait and switch- wouldn't honor their written quote After they provided a written quote that was wrong- they wouldn't discuss it or work out any compromise. Just wanted me to go away. I was profession After they provided a written quote that was wrong- they wouldn't discuss it or work out any compromise. Just wanted me to go away. I was professional at all times, being considerate and saying I wanted to preserve my relationship with them, as I have bought 3 vehicles from them and regularly used them for service. They told the distributer that they now don't want to sell me a car. So understand this, you will be dealing with a company that only wants the uneducated buyers. If you want to "visit" the dealership and shop cars... good luck! They call you the low lying fruit, easy pickins. But if your intelligent and know where you should be regarding model and price- they don't want you. And if they offer a firm quote with vin number on paper- they could just as easy say- "sorry haven't you ever made a mistake" . More

Good Experience I was dreading going to look for a new car but Greg Munroe was very patient and make me feel comfortable enough to make the purchase (when I came in I I was dreading going to look for a new car but Greg Munroe was very patient and make me feel comfortable enough to make the purchase (when I came in I was not planning on buying something that night). I would recommend this dealership to everyone, especially first time car buyers! More

I was very comfortable dealing with Cobb County Toyota My experience at Cobb County Toyota was above the usual. None of the expected pressure selling I expected. Kent Gives, my Salesperson was knowledgab My experience at Cobb County Toyota was above the usual. None of the expected pressure selling I expected. Kent Gives, my Salesperson was knowledgable and very competent. I was very comfortable working with him. More