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Cobb County Toyota

Kennesaw, GA

4.5
4,218 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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2111 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 4,218 reviews

July 06, 2023

The only reason I gave it a 3-star review was nobody acknowledged me when I pulled in for service, everyone was looking on their computers. Finally a nice lady came and helped me, I had just finished my More

by Frankski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cobb
1.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

Our experience at Cobb County Toyota was great. Claude was very responsive to our questions and concerns during the buying process.. trading and buying new. He took care to explain everything in de More

by 1423ANNSC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Claude Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Alcantara
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

I am thankful for the wonderful experience I had in purchasing a used car at Cobb County Toyota. I found the perfect car, but the dealership had closed for the day. The online chat person was super hel More

by WHITE498
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Rob Warren was very patient and gave us as much time as we needed to shop for a new vehicle. Also, the sales manager, Rob Smith, knows me on sight, since I have purchased several vehicles from Cobb County More

by JAMESFLORENCE3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Awesome service provided by Kent. He was superb. I’m returning to buy a new truck and I would like to have Kent assist me. More

by AKEEMHONG25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Kligerman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

The repair to our car was eventually covered by insurance but the process took some time between Cobb County Toyota and State Farm, so our car was in the shop from May 25 to June 15. Getting updates were ha More

by mikemijalawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Claude was a great salesman and really help sell the truck we bought. He is doing a fabulous job and I love his energy. More

by AATKINS1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claude Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

We were told it could be an hour. We were shocked because we had had a Ford before and it would take at least 3 hours every time for an oil change. So when Jeff texted us and told us More

by George & Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

very good efficient service and knowledgeable service writer.waiting area clean and pleasant atmosphere to wait in. More

by brucescherrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Worst dealership. One lie after another. Customer NO SERVICE TOOK MORE THAN 7 months to get my 2nd key. Was told by Jonah on 1/4/23 it’d be 2 weeks. Never happened More

by KARENGARRETT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonah Amlett
1.0
This rating includes all reviews, with more weight given to recent reviews.
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