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Cobb County Toyota
Kennesaw, GA
4,218 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,218 reviews
July 23, 2023
Carlos was awesome very customer oriented, Very professional I enjoy going to him as my advisor, he has earned more than my trust professional I enjoy going to him as my advisor, he has earned more than my trust More
by MBAKER1030
Verified Customer
July 23, 2023
We went in to look for a new car. Our first in 13 years. We felt no pressure. They answered all our questions and the process went very fast. A great car buying experience. Our first in 13 years. We felt no pressure. They answered all our questions and the process went very fast. A great car buying experience. More
by Richard Lewelling
July 22, 2023
Good experience. No complaints. My home dealer from now on. Great work. Outstanding customer service. No complaints. My home dealer from now on. Great work. Outstanding customer service. More
by MONTEJKING
July 22, 2023
Very pleased. Was told upfront how much repairs would be & how long I would have to wait. Was told upfront how much repairs would be & how long I would have to wait. More
by SWALTERS2011
Employees Worked With
July 21, 2023
Advisor did not explain very well whether my car needs a new brake or brake pads new brake or brake pads More
by jeanb4
Employees Worked With
July 21, 2023
I always bring my Camry here for service and Jeff is a great service advisor. Only one comment and I’m surprised no one has caught this. Someone needs to wipe the steering wheel and the door kick plate of great service advisor. Only one comment and I’m surprised no one has caught this. Someone needs to wipe the steering wheel and the door kick plate of oily marks and hand prints before delivering the car to the customer. More
by TJZEMBIK
Employees Worked With
July 21, 2023
Stan was responsive and patient with answering questions. The processing was quick. Overall a positive experience. The processing was quick. Overall a positive experience. More
by AJ
Employees Worked With
July 21, 2023
Service appt. was set up for the next day after call. The service was completed in time we were told. was set up for the next day after call. The service was completed in time we were told. More
by HEATHIDA
Employees Worked With
July 21, 2023
Thank you for helping me keep my cars in a safe condition for my family and me. Thanks to Carlos Ortega and the Toyota team. for my family and me. Thanks to Carlos Ortega and the Toyota team. More
by karla.8a
Employees Worked With
July 21, 2023
Service was timely and properly performed. The service writers seemed particularly crusty today. Not their usual friendly demeanor. This included the employee at the payment desk. Maybe they n The service writers seemed particularly crusty today. Not their usual friendly demeanor. This included the employee at the payment desk. Maybe they need a pizza party or some such to improve their representation of Cobb Toyota. More
by WAYNENASH07
Employees Worked With
Don’t know their names
