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Coastal Kia
Wilmington, NC
5,492 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,492 reviews
March 23, 2025
Sam Weisman always offers honest great service. He is the epitome of what a great service manager should be! He is the epitome of what a great service manager should be! More
by JESTROVERS
Verified CustomerEmployees Worked With
March 23, 2025
Have mostly had positive feelings about it. This is our 3rd vehicle purchased at Coastal KIA. This is our 3rd vehicle purchased at Coastal KIA. More
by JCTRAVELINGBEAR
March 22, 2025
Awesome people at Coastal Kia, especially Heber Quezada and Jan Ramos, they are wonderful people. and Jan Ramos, they are wonderful people. More
by Rtew906
March 22, 2025
I had an overall great experience from fast/easy checkin to diagnosis and cost communication and to checkout. Both the initial appointment and the returning a couple of days later when the parts arrived wer to diagnosis and cost communication and to checkout. Both the initial appointment and the returning a couple of days later when the parts arrived were fast easy and a pleasure to deal with all members of the services staff. More
by patrickdonlan
Employees Worked With
March 22, 2025
Awesome people to work with especially Heber Quezada and Jan Ramos wonderful experience at dealership. Jan Ramos wonderful experience at dealership. More
by Rtew906
March 22, 2025
Excellent! ! They do a phenomenal job with service, professionalism, and doing what they say they will do. ! They do a phenomenal job with service, professionalism, and doing what they say they will do. More
by KWKC14
March 22, 2025
The people in the service departmen are very caring. Sam is the best always willing to help whe I have a questions about anything when I bring my care in for service. Sam is the best always willing to help whe I have a questions about anything when I bring my care in for service. More
by JBROWN4511
Employees Worked With
March 22, 2025
Outstanding service team and always professional. I have had the pleasure of working with Gary and David (shuttle driver) several times and look forward to working with them in the future. I have had the pleasure of working with Gary and David (shuttle driver) several times and look forward to working with them in the future. More
by DRZYZGAT
March 21, 2025
Brad Thomason, the salesman was GREAT! Personable, knowledgeable and went above and beyond. I never felt pressured. Brad spent time going over all the features, which was really appreci Personable, knowledgeable and went above and beyond. I never felt pressured. Brad spent time going over all the features, which was really appreciated. Love my new Sportage! More
by hazelh420
Employees Worked With
Brad Thomason
March 20, 2025
I had a great experience at Kia Coastal when purchasing my 2025 Sorento. Riley helped make this process easier by being knowledgeable, personable, and patient throughout the process! my 2025 Sorento. Riley helped make this process easier by being knowledgeable, personable, and patient throughout the process! More
by alexariley22
