Riley Harlow
Riley Harlow at Coastal Kia

Riley Harlow

Finance Manager

Coastal Kia

6115 Market St
Wilmington, NC 28405

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5.0
48 Reviews
5.0

48 Reviews

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48 Reviews of Riley Harlow

October 21, 2026

Dealership Rating
Employee Rating

Knowledgeable, mean what they say, friendly, great customer service skills, amazing product and warranty. Love our new sportage!. More

by mdeleon63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer, Heber Quezada

Oct 22, 2026

Coastal Kia responded

Thank you for the wonderful review! We’re so glad you had a great experience with our team and are loving your new Sportage. We truly appreciate your trust in Coastal Kia and hope you enjoy your new vehicle for years to come!

October 20, 2026

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Employee Rating

Chad had worked with me daughter on the phone and heard what she wanted in a lease. He had the Kia Sportage ready for a test drive when we got there which was a very nice and long text drive and he explain More

by PAMELA.ARTLIP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Duke

Oct 22, 2026

Coastal Kia responded

Thank you for the wonderful review! We’re so glad Chad took the time to understand Holly’s needs, help her find the right Sportage, and make the process as convenient as possible. It’s great to hear Riley made the paperwork easy as well. We truly appreciate your family choosing Coastal Kia and hope Holly loves her new Sportage!

October 19, 2026

Dealership Rating
Employee Rating

I would like to give a shout-out to Mr. Steve Kramer (Sales Manager) -Mr. Heber (Floor Manager) - and Mr. Riley (Finance Manager), what an "Awesome Team." My car got totaled, and they all w More

by sharita124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer, Heber Quezada

Oct 22, 2026

Coastal Kia responded

Thank you for the wonderful review! We’re sorry to hear about your previous vehicle, but so glad Steve, Heber, and Riley worked together to get you into the Seltos you wanted! We’ll be sure to share your kind words with the team. We truly appreciate you choosing Coastal Kia and hope you love your new Seltos!

October 07, 2026

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I believe this is my fifth or sixth purchase with Coastal Kia. I usually deal with Steve Kramer, but Chad hit me first on this one. Chad was absolutely exceptional. I had a very strict budget and I was not e More

by AMYLAWRENCE116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer, Chad Duke

Oct 08, 2026

Coastal Kia responded

Thank you so much for your continued loyalty to Coastal Kia! Five or six vehicles is incredible, and we truly appreciate you continuing to put your trust in us. We’re so glad Chad went above and beyond to help you find the right vehicle within your budget, and that our finance team made the process easier as well. We’ll be sure to share your kind words with Chad and Steve. Thank you again for being such a valued part of the Coastal Kia family!

October 06, 2026

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Employee Rating

Not only was it top notch service but Adrian was such a personable specialist. He knew what the best car was for my lifestyle. I have had the car for a few weeks now and it is so much more than I expected. More

by TARAGANNON88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada, Adrian Gannon

Oct 07, 2026

Coastal Kia responded

Thank you so much for the wonderful review! We’re thrilled to hear Adrian helped you find a vehicle that fits your lifestyle so well. Even better to hear you’re loving it a few weeks in! We truly appreciate you choosing Coastal Kia and hope you continue to enjoy your new car!

August 08, 2026

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Customer service was great. Ethan was polite and respectful. Dealership was clean and offered snacks. More

by november197140
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Womble

Aug 10, 2026

Coastal Kia responded

We’re so glad Ethan provided you with polite, respectful service and that you enjoyed your experience at Coastal Kia. We appreciate your kind words and look forward to welcoming you back!

July 29, 2026

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Employee Rating

Jacob was great, very informative and helpful. It was a great experience with coastal Kia! More

by noranhp44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Garrison

Jul 29, 2026

Coastal Kia responded

Wonderful news! Thank you! We sincerely appreciate the five star review and compliments for our Product Specialist Jacob Garrison. We love the feedback including, "Jacob was great, very informative and helpful." Enjoy and thank you for choosing Coastal Kia! Please do not hesitate to reach out if you need anything.

July 25, 2026

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Employee Rating

The Buying experience went well. Our salesman, Raphael explained everything and made us feel comfortable with our selection. All personnel in the process are professional and good t More

by JAH347
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Rafael Labrador

Jul 26, 2026

Coastal Kia responded

Great news! Thank you for the high marks and for mentioning our Product Specialist Raphael Labrador by name. We sincerely appreciate the high recommendations as well. Congratulations and enjoy!

July 09, 2026

Dealership Rating
Employee Rating

I was very pleased with my car purchase. I would highly recommend Coastal Kia. Steve Kramer was a great salesman. More

by monica.1946
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Jul 09, 2026

Coastal Kia responded

Wonderful news! We appreciate the five star rating and high recommendations. It was thoughtful of you to mention our Product Specialist Steve Kramer by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Please do not hesitate to reach out if you need anything.

July 06, 2026

Dealership Rating
Employee Rating

They are wonderful to work with, both buying the car and the service department experience. More

by trinalove0710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

Jul 06, 2026

Coastal Kia responded

Thank you for the five star DealerRater review! We love the feedback including, "wonderful to work with, both buying the car and the service department experience." It was thoughtful of you to go online and rate your recent experience. Thank you for the high marks for Bob Tomlin and Riley Harlow. Please do not hesitate to reach out if you need us. We appreciate your loyalty.

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