Great experience, very friendly greeting as soon as I
pulled in. Waiting area clean and comfortable. Service was timely and I was kept updated.
pulled in. Waiting area clean and comfortable. Service was timely and I was kept updated.
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by johnmaffetore
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2026 -
Coastal Kia responded
Thank you for the wonderful review! We’re glad you felt welcomed from the moment you arrived and enjoyed a comfortable, efficient service visit. We appreciate your business and look forward to seeing you again!
friendly, on time, efficient, quality, I always enjoy the
scheduling process and visiting Coastal Kia
scheduling process and visiting Coastal Kia
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by h.vanhall
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2026 -
Coastal Kia responded
Thank you for the kind words! We’re so glad you consistently enjoy your visits and can count on our team for friendly, efficient service. We truly appreciate your continued trust in Coastal Kia!
Sam was very professional and his communication was top
notch. I’ve talked so much about Sam to my family and friends bc how he went way above and beyond!! I even mentioned if I would buy a vehicle from ya
notch. I’ve talked so much about Sam to my family and friends bc how he went way above and beyond!! I even mentioned if I would buy a vehicle from yall if he was my salesman! I went in and ask for him to checkout bcc because I wanted to personally thanked him for everything.
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by PMCOSTELLO54
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2026 -
Coastal Kia responded
Thank you for such a wonderful review! We’re thrilled to hear Sam went above and beyond and made such a lasting impression. It means a lot that you’ve shared your experience with family and friends and even stopped by to thank him personally. We’re lucky to have him on our team and truly appreciate your kind words and support!
I have purchased 2 new cars with Coastal Kia, Jan was
most helpful in our last purchase. I have recommended Coastal Kia to many friends who have purchased vehicles and my sister recently purchased a vehi
most helpful in our last purchase. I have recommended Coastal Kia to many friends who have purchased vehicles and my sister recently purchased a vehicle with Jan helping with her with that purchase. Bob and Sam in the Service department have been taking care of my cars for about 13 years now. Highly recommend Coastal Kia!
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by VQ2A3WHALE
Oct 22, 2026 -
Coastal Kia responded
Thank you so much for your continued loyalty to Coastal Kia! It means a lot that you've trusted us with your vehicle purchases and service needs for over 13 years. We're glad Jan, Bob, and Sam have taken such great care of you and your family. We truly appreciate your recommendations and the trust you've placed in our team!
It was easy to make my appointment.
I was taken right away. My service associate,Sam was nice. And my wait wasn’t too long.
I was taken right away. My service associate,Sam was nice. And my wait wasn’t too long.
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by bonatthebeach
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2026 -
Coastal Kia responded
Thank you for the great review! We’re glad scheduling was easy, your visit was efficient, and Sam took good care of you. We appreciate your business and look forward to seeing you again!
Service to repair faulty cameras took 8 business days due
to need to order parts. Sam, my service representative, kept me fully informed throughout. My only concern, which I didn’t immediately notice, was
to need to order parts. Sam, my service representative, kept me fully informed throughout. My only concern, which I didn’t immediately notice, was an additional 22 miles driven while my SORENTO was in service. I don’t understand why the vehicle was driven at all.
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by Jadvor08
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2026 -
Coastal Kia responded
Thank you for your feedback! We’re glad Sam kept you informed throughout the repair process and appreciate the opportunity to discuss the additional mileage with you. Thank you for choosing Coastal Kia!
I have been a customer at this dealer for over 12 years.
Purchased five cars. Highly recommend the sales and service staff!
Purchased five cars. Highly recommend the sales and service staff!
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by SMEEKERNC
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Coastal Kia responded
Thank you for being part of the Coastal Kia family for over 12 years! Your continued loyalty means so much to us, and we’re grateful you’ve trusted our team with five vehicle purchases. We truly appreciate your support and recommendation!
Nice atmosphere and engagement by staff.
Need more focus on review of scheduled service . Some service exorbitantly priced
Need more focus on review of scheduled service . Some service exorbitantly priced
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by medgell1956
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2026 -
Coastal Kia responded
Thank you for your feedback! We’re glad you had a positive experience with our team and appreciate your comments regarding service communication and pricing. We’re always looking for ways to improve and hope to earn that fifth star next time!
Great Service and even better communication.
First-class service. Would recommend to anyone who would ask
First-class service. Would recommend to anyone who would ask
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by NCCHRIS07
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2026 -
Coastal Kia responded
Thank you for the wonderful review! We’re so glad our team provided great service and kept you informed throughout your visit. We truly appreciate your business and your willingness to recommend Coastal Kia to others!
Always professional, friendly, timely, organized and
thorough. Have been coming here for years. Great staff!
thorough. Have been coming here for years. Great staff!
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by czgatton
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2026 -
Coastal Kia responded
Thank you for the kind words and for trusting our team over the years! We’re glad you can consistently count on us for friendly, professional, and efficient service. We truly appreciate your continued loyalty to Coastal Kia!