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Jan Ramos
Jan Ramos at Coastal Kia
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Jan Ramos

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
92 Reviews
4.9

92 Reviews

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92 Reviews of Jan Ramos

June 01, 2024

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Heber was AMAZING. I've never had such a wonderful car buying experience. Working with Hener, ended up buying 2 cars. More

by jgenda
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Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada

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Jun 03, 2024

Coastal Kia responded

Two cars.... wow! Thank you for the five star review and compliments for our Product Specialist Heber Quezada. We are thrilled to hear you had an amazing purchase experience. Thank you for the five star rating. Congratulations and enjoy! We are here if you need us.

May 31, 2024

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Great staff everyone is very friendly. They made buying a brand new car very easy. More

by andrewp2497
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Hamilton

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Jun 03, 2024

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and high marks for our team members. We love the feedback including, "great staff, everyone is very friendly." We are thrilled to hear you found our purchase experience process "very easy." Congratulations and enjoy. We are here if you need us.

May 31, 2024

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The internet listenings are old school bait and switch. The warranty was supposed to be included in the price and we ended up paying extra for it. More

by nchallfamily
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Kramer

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Jun 03, 2024

Coastal Kia responded

Mr. Hall we are here to help. We tried to reach you via phone. The Certified Pre-Owned vehicle you purchased has a limited warranty included. The vehicle service contract you approved gives you additional coverage. Please contact our Operations Manager Peggy Roberts at 910-798-4706 to discuss your purchase. We appreciate your business and look forward to your call.

May 28, 2024

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Great service done as promised. Nice lobby/waiting area and they always offer transportation if required. More

by AJOB223
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Sam Weisman, Darren Gokey

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May 29, 2024

Coastal Kia responded

Thank you! We appreciate the five star service review and compliments for our facility. It was thoughtful of you to go online and rate your recent visit. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

May 26, 2024

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Everyone at the dealership was very professinal and helpful. Good customer service. I was very happy with my experience there. More

by lmcowan116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada, Cody Hamilton

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May 28, 2024

Coastal Kia responded

Great news! Thank you for the high rating and gracious feedback. It was thoughtful of you to rate our team members with such high marks. We are thrilled to hear you were happy with your recent experience. Thanks again!

May 25, 2024

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Coastal Kia provided outstanding service. Every person we came in contact with was very professional and enthusiastic about their product which made our choice very easy. More

by gcamwillis
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada, Heber Quezada

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May 28, 2024

Coastal Kia responded

Wonderful news! We love hearing our team was "very professional and enthusiastic." Thank you for the high marks and for rating our team members with five stars. It was thoughtful of you to share your recent experience online. Thank you for choosing Coastal Kia!

May 19, 2024

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This was a great first time experience. Cody was helping me out via phone but was working with another buyer so he found an awesome replacement for me. Josh stayed 3 HOURS after closing to More

by Taryn Verbeke
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Hamilton , Joshua LeBron

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May 20, 2024

Coastal Kia responded

Thank you for the amazing testimonial. We appreciate you mentioning Cody, Josh and Jan by name. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia! We are thrilled to hear your' first time buying experience' went so well. Congratulations and enjoy!

May 13, 2024

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Thank you for the assistance. Amazing team and service. Very personable and worked hard to assist me. Again, Thank You. Tiffany More

by tiffanydarlingpr
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 14, 2024

Coastal Kia responded

Tiffany, thank you so much for the five star review and high marks for our Business Manager Jan Ramos. We love the feedback including, "amazing team and service." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. We are here if you need us.

May 13, 2024

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Employee Rating

I'm pleased with my Kia Seltos and the experience I had with the sales team at Coastal Kia! More

by jessicachandler08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Wright , Josh Lebron

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May 14, 2024

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks for our team. Congratulations on the purchase of your new Kia Seltos. Enjoy! Thank you for choosing Coastal Kia.

May 11, 2024

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Employee Rating

Great customer service and strive to work hard to see you drive off happy and in style More

by niquewilliams89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Steve Kramer, Tyler Desmarest, Guder "GQ" Quezada , Savion

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May 14, 2024

Coastal Kia responded

Fantastic news! Thank you for the five star review and compliments for our team. We love your feedback and five star ratings for so many of our team members. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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