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Coastal Kia
Wilmington, NC
6,102 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,103 reviews
October 25, 2026
Coastal Kia’s service department provides excellent customer service, knowledgeable technicians, timely repairs, and a consistently outstanding ownership experience. customer service, knowledgeable technicians, timely repairs, and a consistently outstanding ownership experience. More
by mhigg56
Verified Customer
October 25, 2026
Efficient and friendly. I really don’t have a lot more to say it was a mandatory service and everything went well. The only thing I don’t like is that we don’t get our car w I really don’t have a lot more to say it was a mandatory service and everything went well. The only thing I don’t like is that we don’t get our car washed, but they did give me a coupon to have it done somewhere else so everything was great. More
by THERESE.VREELAND
Employees Worked With
October 23, 2026
Appointment was on time, service completed efficiently. The dealership is well maintained and very comfortable while waiting for service. Much improved over previous dealership. The dealership is well maintained and very comfortable while waiting for service. Much improved over previous dealership. More
by MIKE1624
Employees Worked With
October 22, 2026
Great experience, very friendly greeting as soon as I pulled in. Waiting area clean and comfortable. Service was timely and I was kept updated. pulled in. Waiting area clean and comfortable. Service was timely and I was kept updated. More
by johnmaffetore
Employees Worked With
October 22, 2026
Travis was very friendly and helpful. He was great at communicating with me and always ready when I arrived. He was great at communicating with me and always ready when I arrived. More
by vcolantuono
Employees Worked With
October 21, 2026
friendly, on time, efficient, quality, I always enjoy the scheduling process and visiting Coastal Kia scheduling process and visiting Coastal Kia More
by h.vanhall
October 21, 2026
Rodrigo was the one to help me with my car and he was very helpful and sweet to me and my mother thanks Rodrigo for what you have done he had such great customer service! very helpful and sweet to me and my mother thanks Rodrigo for what you have done he had such great customer service! More
by jennaijahfryar3
Employees Worked With
Rodrigo and Steve Kramer
October 21, 2026
Knowledgeable, mean what they say, friendly, great customer service skills, amazing product and warranty. Love our new sportage!. customer service skills, amazing product and warranty. Love our new sportage!. More
by mdeleon63
October 20, 2026
knowledgeable staff, great communication timely service and comfort of knowing that the dealership keeps my vehicle in excellent running condition. and comfort of knowing that the dealership keeps my vehicle in excellent running condition. More
by MULU1
Employees Worked With
October 20, 2026
Chad had worked with me daughter on the phone and heard what she wanted in a lease. He had the Kia Sportage ready for a test drive when we got there which was a very nice and long text drive and he explain what she wanted in a lease. He had the Kia Sportage ready for a test drive when we got there which was a very nice and long text drive and he explained many things on the dashboard to her. Chad knew my daughters limited monthly payment since she is a single mother and I was happy Chad and you got us a deal we could accept. Also, appreciated Chad delivering the car since Holly had surgery and could not drive. Riley was very kind and nice during all the paperwork process as well. Thank you! More
by PAMELA.ARTLIP
