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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,876 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,876 reviews

May 21, 2026

Great communication and efficient work! Reliable service from proven professionals. Here are some more words to meet the minimum. More

by THESEANOROURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Coastal Kia responded

Thank you! We appreciate the five star review and high marks for our Service Consultant AJ Boone. We love the feedback including, "great communication and efficient work!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 20, 2026

Riley was awesome! ! I bought my first new car in November from him. In April, someone pulled out in front of me and totaled it. In May I went back for another new one. More

by notmymonkeys2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Coastal Kia responded

Thank you for the high marks! We hate to hear your car was totaled. Thank you for giving us another opportunity to earn your business. We are thrilled to hear our Product Specialist Riley Harlow exceeded your expectations. We love the feedback including, "Riley was super helpful and I was able to leave as happy the second time as I was the first!" Congratulations again! We are here if you need us. Enjoy.

May 20, 2026

Very help full and patient. Worked with me through the whole process Thank you for everything. I love yhe car! More

by jganassin2829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Langdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Labrador
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Coastal Kia responded

Great news! Thank you for the five star review! We are thrilled to hear you have already fallen in love with your new car. It was thoughtful of you to go online and rate your recent experience. Congratulations! We are here if you need us.

May 20, 2026

Had a great experience at the dealership thanks to Rodrigo. He was very helpful, professional, and made the whole process easy and stress-free. He took the time to answer all my questions and treated More

by Adriana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Infante
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May 20, 2026 -

Coastal Kia responded

Fantastic news Adriana! We love the feedback including, "had a great experience at the dealership thanks to Rodrigo." We appreciate the heartfelt testimonial and high recommendations. Enjoy! Thank you for choosing Coastal Kia. We are here if you need anything.

May 14, 2026

Very helpful and patient. Made sure I was well taken care of throughout the whole process. More

by dylanlane00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Coastal Kia responded

Wonderful news! Thank you for the five star Dealer Rater sales review! It was thoughtful of you to go online and rate your recent purchase experience. We are thrilled to hear you found our sales team to be "very helpful and patient." Please do not hesitate to reach out if you need us. Enjoy! Thank you for choosing Coastal Kia.

May 14, 2026

Friendly, courteous staff. I had been skeptical of former places, but I trust the people here to treat me fairly. No unnecessary fees or additional repairs More

by CINDYLEE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Coastal Kia responded

Thank you for the five star Dealer Rater review. We are thrilled to hear you find our team to be, "friendly and courteous." It was kind of you to tag so many of our service team members. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

May 13, 2026

The service at Coastal Kia was very good and the staff was courteous. The wait time very reasonable. Great snacks. More

by ARTHERINEBOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Coastal Kia responded

Perfect! We appreciate the high marks and compliments for our staff and facility. We love the feedback including, "the service at Coastal Kia was very good and the staff was courteous." Please do not hesitate to reach out if you need anything. Thank you for trusting Coastal Kia with your automotive service needs.

May 10, 2026

Jayce was absolutely amazing and a huge help in selecting my kia sportage. He was knowledgable in the features of the car and the process of leasing. GQ and Isaiah were also a big help in my leasing process. More

by ally goff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayce Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2026 -

Coastal Kia responded

Thank you for the five star review and compliments for our team members Jayce, GQ and Isaiah. We love the feedback including, "everything was super easy and went really quick!" Great news! Congratulations and enjoy. We are here if you need anything.

May 08, 2026

Service department is very prompt, getting me my car when promised even when I needed it on a shorter time frame due to other needs. More

by Gar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2026 -

Coastal Kia responded

Wonderful news! We are thrilled to hear our service team exceeded your expectations! Thank you for the five star rating and gracious compliments. We appreciate you trusting Coastal Kia with your automotive service needs.

May 08, 2026

It was a pleasure working Aiden, Cody and the team at Coastal Kia. They were attentive, professional and easy to work with. More

by MICHELE22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Hanafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2026 -

Coastal Kia responded

Thank you! We truly appreciate the high marks. It was thoughtful of you to mention Aiden and Cody by name. We love the feedback including, "they were attentive, professional and easy to work with. " Enjoy and congratulations! Please do not hesitate to reach out if you need us.

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