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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,492 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,492 reviews

April 29, 2025

Everyone is very friendly at Coastal Kia but sometimes service department isn’t always 100%. More

by lwfwvu71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Coastal Kia responded

Thank you for the review and helpful feedback. We strive to deliver a truly exceptional experience to every client during every visit. We are here if you need us. Thanks again.

April 28, 2025

Everyone we delt with was professional. They went out of their way to explain all the features in the car. I will enjoy the service's in the years to come. More

by maureengarry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent purchase experience. We appreciate the high marks and compliments for our team. We are here if you need anything. Congratulations!

April 27, 2025

Quick and efficient service. Very knowledgeable Service Staff. Lower service prices compared to other Kia dealers. More

by bryant.craig77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Coastal Kia responded

Thank you! We appreciate the five star service review and gracious feedback. We love the comments including, "quick and efficient service...lower service prices compared to other Kia dealers." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

April 26, 2025

Did a great job at helping us obtain a vehicle that was within our price range More

by Bemielita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Coastal Kia responded

Congratulations! We appreciate the high marks and compliments for our team. It was thoughtful of you to go online and rate your recent purchase experience. Enjoy! We are here if you need us.

April 25, 2025

10/10, I can always appreciate one on one service when I'm making such a big purchase. More

by awilly21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Royal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Coastal Kia responded

Thank you for the high marks. It was thoughtful of you to go online and rate your recent purchase experience. We appreciate your loyalty and kind words. Congratulations and enjoy!

April 25, 2025

Riley Jan and Ever were amazing! Drove from Myrtle to Wilmington despite having a Kia dealership in Myrtle because the guys were all amazing and top notch. Would buy all future Kia’s More

by alexis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Coastal Kia responded

Wow! Thank you for making the trip to see us! We appreciate the five star review and compliments for our Product Specialists Riley Harlow and Heber Quezada. It was thoughtful of you to mention our Business Manager, Jan Ramos, by name as well. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

April 21, 2025

The experience was wonderful. My dealer was nice and knew about the process. The atmosphere was open and honest. Love my car and would go to them again. More

by tperson001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Grimaldo, Heber Quezada, Noah Zilkowski
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Apr 22, 2025 -

Coastal Kia responded

Wonderful news! Thank you! We appreciate the five star review and compliments for our staff. Congratulations and enjoy.

April 20, 2025

I was greeted very soon after arriving. He got me checked in and reviewed what service I needed and what was recommended. Told me how long it would take as I would be waiting for the car. More

by RABBRD31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Coastal Kia responded

Thank you for the high marks and heartfelt testimonial. We appreciate you sharing your recent service experience thoughts online. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting us with your automotive service needs. We are here if you need anything.

April 19, 2025

Service team was great, very informative and explained needed service other than what I came in for. Waiting area was clean and well stocked on treats and drinks. More

by JAMESMSTEIN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Coastal Kia responded

Thank you for the high marks! We appreciate the compliments for our facility and staff. Thank you for choosing Coastal Kia!

April 18, 2025

The service was great from start to finish. They offered me refreshments and my car was done when they said it was going be done! More

by tdowning360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Coastal Kia responded

We appreciate the high marks and gracious compliments. It was thoughtful of you to go online and rate your recent experience. It is wonderful to hear you were able to enjoy our customer lounge experience. Thanks again!

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