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Coastal Kia

Wilmington, NC

4.8
5,410 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,410 reviews

March 04, 2025

The staff was friendly, knowledgable and helpful. They were a pleasure to work with. We would recommend purchasing a KIA here. More

by Lady needs a new car
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Hodgson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Coastal Kia responded

Wonderful news! Thank you! We truly appreciate the five star review and compliments for our team. We love the feedback including, "the staff was friendly, knowledgeable and helpful." Thank you for the high recommendations as well. Congratulations and enjoy!

March 03, 2025

Fast and straight to the resolution. Very grateful for the minimal impact to my work day. More

by Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star service review and high marks for our Service Consultant Sam Weisman. We love the feedback including, "fast and straight to the resolution." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

March 03, 2025

Everyone was helpful and worked to meet our needs. Cody listened to our needs and was able to set us up in a new Niro. More

by Geo and
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Coastal Kia responded

Congratulations on the purchase of your new Kia Niro! We truly appreciate the five star review and compliments for our Product Specialist Cody Hamilton. It was thoughtful of you to go online and share your recent purchase experience. Enjoy! We are here if you have any questions or need anything.

March 03, 2025

Very professional and on time and very on time with the apointment. They did god job keeping me informed and the cost was very reasonable More

by john123spring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Coastal Kia responded

We sincerely appreciate the five star service review and high marks for our Service Consultant Darren Gokey. We love the feedback including, "they did a good job keeping me informed and the cost was very reasonable." Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

March 02, 2025

A top-notch dealership. They are very professsional and friendlly. They get you in and out fast while doing a excellent job. More

by ARMSTRONGPEGGY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Coastal Kia responded

Thank you! Your five star rating and gracious compliments are greatly appreciated. It was thoughtful of you to go online and rate your recent service experience. Thanks again!

March 02, 2025

Always great service here, very accomodating. Quick and efficient service, they keep you informed on how your service is progressing. More

by carmichael430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Coastal Kia responded

Outstanding! Thank you for the five star review and five star rating for our Service Consultant Bob Tomlin. We love the feedback including, "always great service here, very accommodating." We appreciate your business and gracious feedback. Please do not hesitate to reach out if you need us. Thanks again!

March 02, 2025

For the last 13 years Bob has always been a professional while assisting us with our car maintenance. More

by VQ2A3WHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Coastal Kia responded

We sincerely appreciate your loyalty over the last thirteen years! We love hearing you have built a trusting relationship with our senior service advisor Bob Tomlin. Thank you for the amazing review. We are here if you need us. Thanks again!

March 01, 2025

Professional, friendly, and very helpful ! The service manager is excellent and runs a very efficient operation. I would recommend this dealership to anyone! More

by BBCREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquita Best
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Coastal Kia responded

We truly appreciate the five star rating and compliments for our service manager. Thank you for the high recommendations as well. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

March 01, 2025

The dealership was great in service and gave me advice on alignment. Bob was fantastic! More

by ASHLEIGHFETZER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent service experience. We truly appreciate it. Thank you for the high marks and compliments for our senior service advisor Bob Tomlin. We are here if you need us. Thanks again!

February 28, 2025

My second purchase and trade with Coastal Kia. The experience was outstanding. Thank you, Jordan. More

by Vicki_Faulkner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Royal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Coastal Kia responded

Congratulations! We appreciate the five star review and thank you extended to our Product Specialist Jordan Royal. Please do not hesitate to reach out if you need us. Enjoy and thanks again!