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Carvana
Tempe, AZ
10,121 Reviews
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10,121 Reviews of Carvana
August 21, 2018
This was THE BEST car buying exoperience I have ever had! I gave this rating because I was able to find a pre-owned Sienna with exactly the right equipment, color, and features I had been searching for at an I gave this rating because I was able to find a pre-owned Sienna with exactly the right equipment, color, and features I had been searching for at an EXCELLENT price and I did not have to once leave my home for this buying process! I selected the van, completed the process in a very efficient manner and with the confidence that comes with all of extra steps and guarantees to ensure I was completely satisfied with my purchase - even after it was delivered to my home! The van came just as I had expected and in the condition, I was expecting, registered and temp tag applied. This was absolutely wonderful given the time constraints of my daily life schedule. Carvana goes the EXTRA MILE with guarantees and after purchase support, if needed, (I did not need anything as the van has performed completely as expected). I would absolutely recommend Carvana for ANYONE needing an excellent quality, pre-owned vehicle that has been meticulously scrutinied, prepared, and delivered in a professional, courteous, and efficient manner. I will not hesitate to search Carvana first when the need arises to purchase - with full confidence - a pre-owned vehicle. More
by JackMar
Employees Worked With
Carvana Team
August 21, 2018
sold my 2015 Mustang Gt The process was smooth and efficient. Carvana paid a very fair price for my car. They made my part in the process very easy and minimal. The process was smooth and efficient. Carvana paid a very fair price for my car. They made my part in the process very easy and minimal. More
by fordman44
Employees Worked With
Mario, Jake
August 20, 2018
Greatest of experience Mr Tom Perkins from the very start of my experience with Carvana was superb. From my concern/question Mr Perkins put me at ease on explaining in simpl Mr Tom Perkins from the very start of my experience with Carvana was superb. From my concern/question Mr Perkins put me at ease on explaining in simple terms what I needed to do with simple to follow instructions. The whole process of selling our car to when Carvana came to pick vehicle up and giving us a cashiers check was 1 week at best. Tom personally called me to walkin me through process with very simple/easy to follow instructions. Then all the people that handled text/email was exceptional themselves. I just can’t say enough good about all involved and Carvana as a company. My having a great experience seemed to be their every concern. I highly recommend this company called Carvana and Mr Tom Perkins to any who need to sell/buy a vehicle. You won’t regret it. Thank you Carvana and Mr Perkins. David A Dallatore More
by David66
Employees Worked With
Tom Perkins. Andrew (car hauler)
August 14, 2018
Super Easy Process I haven't sold a used car in a number of years so was surprised by how many scams there out there. Carvana was straight forward, honest and did exact I haven't sold a used car in a number of years so was surprised by how many scams there out there. Carvana was straight forward, honest and did exactly what they said they would do. My only issue is you deal with several different people during the process as they all have access to your information and I got a few wrong emails that I needed to correct. Just need to stream line that part of the experience. But I HIGHLY RECOMMEND CARVANA if you are selling a car. More
by Markaran22
Employees Worked With
Tom Perkins et al
August 14, 2018
Wrong advertisement on the website - need to start over! I ordered an Acura MDX after finalizing the features I wanted. The delivery was smooth as per schedule. Very easy process. The problem is the car d I ordered an Acura MDX after finalizing the features I wanted. The delivery was smooth as per schedule. Very easy process. The problem is the car did not have all the features the website listed that it had. when this happens all the other service is of no use cause you got something less than what was promised. These features are worth atleast $4000 if not more (I confirmed this with an authorized Acura dealer). Reached out to Carvana repair team and explained the whole situation. They took 2 days to review with their procurement team and their annotation team to come to a conclusion that they made in mistake. I pointed them that the amount they had advertised the car was with the assumption that it had those features and since the car did not have those features they need to work with me to reduce the price. I liked the car and it ran well and I could have lived without the features if the car price was reduced. However Carvana would not budge and offered me $250 first and then $500 for their mistake in incorrectly annotating on their website. They did not take into consideration that the car did not have the features promised - so they did not deliver the vehicle as promised and caused me so much inconvenience. I have to start the car search all over again. I returned the car before the 6.5 days money back guarantee period. The return process was smooth as well. I just hope they had delivered what they had advertised and when that was a problem reappraised the car to an amount that was comparable to the market. I might not buy from them again. More
by Preet
Employees Worked With
Several
August 09, 2018
Never again I got a Mazda6 2017 Carvana say they do 150 inspection, THEY DON'T! I had broke drive seat I had to personally replace well as scratches that were not I got a Mazda6 2017 Carvana say they do 150 inspection, THEY DON'T! I had broke drive seat I had to personally replace well as scratches that were not part of what originally said was on the vehicle . Had to replace the Dash board glass because it somehow got "water spots' behind it. All these flaws which were seen before I even gotten the car. The young lady who assist me told me she taken pictures and sent them off the repair. Well When I heard back from repair its was knocking on my 7 days and the only thing they offered me was $150 for detailing of the car. (Which by the way isn't even close to how much a detailing of a car would cost). This is my fist and last time with Carvana. Its best honestly to just go to a real dealership.Better used cars that are "very detailed" to get you the BRAND NEW look. More
by JD
Employees Worked With
alex
August 06, 2018
Success for a senior citizen I recently purchased a vehicle through Carvana. I had the good fortune of connecting with Sean Corbett when I first called and he worked with me with I recently purchased a vehicle through Carvana. I had the good fortune of connecting with Sean Corbett when I first called and he worked with me with such patience and concern that it made the whole process easy. I am very satisfied and recommend highly. More
by Senior Citizen
Employees Worked With
Sean Corbett
August 04, 2018
Easiest car buying! I decided to use Carvana because I previously went to a dealership who tried to sell me a vehicle that did not fit our family. I knew what I was looki I decided to use Carvana because I previously went to a dealership who tried to sell me a vehicle that did not fit our family. I knew what I was looking for and how much I could afford. The search filters allowed me to quickly find what I was lookin for, within my financing terms. I placed my order, uploaded verification document and confirmed delivery. Day of delivery, the drive called to give me a heads up she was on her way. Car arrived on time and the delivery driver was great! I would recommend Carvana to all my friends and family! More
by elizabeth856
Employees Worked With
Delivery driver was the best!
July 29, 2018
Best auto purchase ever! Carvana is truly the new way to buy a vehicle, no sales people or dealers fee low down payment excellent selection easy process beats conventional way Carvana is truly the new way to buy a vehicle, no sales people or dealers fee low down payment excellent selection easy process beats conventional way of buying a car if your in the market for a new car give these guys chance you'll be glad you did. More
by Frag
Employees Worked With
Don't remember
July 23, 2018
Easy, fast, friendly - Best Car Buying Experience Ever From start to finish, this was the best and easiest time I've ever had buying a car. No hassles, no run-arounds, no spending HOURS sitting around a de From start to finish, this was the best and easiest time I've ever had buying a car. No hassles, no run-arounds, no spending HOURS sitting around a dealership. Fast, friendly, professional and delivered on every promise. I will use Carvana again and I highly recommend them to everyone I can. More
by JBRAVE
Employees Worked With
Gingi
