Carvana
Tempe, AZ
10,117 Reviews of Carvana
Great service and super helpful These days it’s hard to get some one on one service. I got nothing short of that with Carvana I felt like part of the team! They walked me through the These days it’s hard to get some one on one service. I got nothing short of that with Carvana I felt like part of the team! They walked me through the whole process and helped me through a typically stressful and draining process. The Carvana truck showed up literally on the dot of the appointment I’m impressed with their service. Couldn’t be happier with the experience, will be recommending to friends and family! Logan went above and beyond, took care of my inquiry like a friend. Thanks for everything! More
Simple, easy, stress free.! Great way to sell. Reasonable price offer. Awesome customer service. User friendly, with simple fast processing. Almost seems fake! But it’s not one o Great way to sell. Reasonable price offer. Awesome customer service. User friendly, with simple fast processing. Almost seems fake! But it’s not one of those to good to be true deals. Highly recommend. Thanks Carvana! More
Great Operation Great people . Always straight forward . They asked all perfect requests and as I complied they moved my offer forward to a very smooth conclusion. Great people . Always straight forward . They asked all perfect requests and as I complied they moved my offer forward to a very smooth conclusion. Pickup was also perfect. More
Use caution If for any reason you are unsatisfied with the car, just don't take delivery. Send it back in he seven day return period. The warranty offered with pu If for any reason you are unsatisfied with the car, just don't take delivery. Send it back in he seven day return period. The warranty offered with purchase is not very useful, they are not out there approving claims. More
A wonderful experience from start to finish. At first, I was skeptical of using an online dealership - but then I thought it is 2018 and the future is now! I must say, I was really blown away by At first, I was skeptical of using an online dealership - but then I thought it is 2018 and the future is now! I must say, I was really blown away by the convenience and efficiency of CARVANA. I was able to pick out the exact car and features that I wanted. Still having a small loan on my trade-in, they handled the swap beautifully and I did not have to do anything except give my consent. My car arrived on the date and time that I ordered it from a wonderful employee. Within 20 minutes, he was off with my car and I had my new one. Done and done. Clean, easy, and efficient. The only thought/point I bring up is about offering ranging Customer Service options depending on the individuals' needs. If someone is using this service for the first time, they may want to receive texts or calls from time to time to ensure everything is going smoothly. Although I did receive some texts about my delivery being on time, I am still waiting to hear back on Registration and my past lien being paid off. Regardless, there was no BS, no extra costs popping up before signing, and the final number did not change from when I signed the paperwork. It was a great experience. More
Great place to work with Everyone I talked to was extremely helpful from explaining processes to working with my schedule for pickup. Whenever there was a question or concern Everyone I talked to was extremely helpful from explaining processes to working with my schedule for pickup. Whenever there was a question or concern, a rep was there to make sure everything was worked out. More
Good service Rebekah was very helpful in selling my car to Carvana. Everything went very smoothly and there was no hassle. Would sell to this dealer again. Rebekah was very helpful in selling my car to Carvana. Everything went very smoothly and there was no hassle. Would sell to this dealer again. More
Good experience overall- still some wrinkles to iron out A+ experience overal. MUCH better than working with dealerships. Two areas of improvement needed: 1). Logistics- car was supposed to be delivere A+ experience overal. MUCH better than working with dealerships. Two areas of improvement needed: 1). Logistics- car was supposed to be delivered on a Monday didn’t come for almost 2 weeks after that. I was close to canceling. 2). When car showed up it was clean but not detailed. Lots of little things that a dealership wouldn’t have missed when they sell a used car. Lots of positives though overall. Talk about disrupting an industry! More
Great experiences selling my car I just sell my car to Carvana, it was a very nice experience, they make everything very easy and simple Another very important thing have the best a I just sell my car to Carvana, it was a very nice experience, they make everything very easy and simple Another very important thing have the best appraisal for your car More
W❤️W!! W??W!! What can I say! This is my absolute, 1st car to ever purchase on my own. The online process was beyond easy and quick! I had to make 1 phon W??W!! What can I say! This is my absolute, 1st car to ever purchase on my own. The online process was beyond easy and quick! I had to make 1 phone call to verify my bank and funds, but the Carvana Rep was so sweet and kind! The car, MY car showed up on time, everything disclosed in the photos was exactly what I got! A perfect car with a couple of rock chips. Y’all, this is the ONLY way I will ever buy another car! OH! They delivered it with a full tank of gas and a sweet cup as a gift! Thank you Carvana!!! More