Carvana

Best experience with selling your car I received text message from Mario. He texted he is from carvana and they wanna buy my car. With the few simple steps he gave me the price which was I received text message from Mario. He texted he is from carvana and they wanna buy my car. With the few simple steps he gave me the price which was very close to craigslist post. We make the date to pick up the vehicle. The guys came on time. Signed all papers. And all done. Thank you! More

Taking the Stress and Pain out of Car Shopping Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences—all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described—absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ‘free’ Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they’ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work. More

The easiest way to sell a car I honestly had to do two things on this. Provide a vin and verify I was the owner. The friendly staff did the rest. They showed up early after confirm I honestly had to do two things on this. Provide a vin and verify I was the owner. The friendly staff did the rest. They showed up early after confirming it was okay. Pulled my truck on the tow truck and we did the paperwork this was less than a 30 minute process. More

The Easiest Car Sale I’ve ever experienced Selling my car to Carvana was EXTREMELY easy and pain free. I have been looking to trade my vehicle in locally, however most dealers lowball and talk Selling my car to Carvana was EXTREMELY easy and pain free. I have been looking to trade my vehicle in locally, however most dealers lowball and talk down about your vehicle to get the most money away from the consumer. Carvana was the complete opposite. I filled out a quick appraisal estimate, and within minutes got an offer that was worth WAY more than anyone else offered me. The communication from the business is easy to follow and understand, and the best part about it is they come to you, when it works for your schedule and pickup the vehicle! I would highly recommend giving them a try next time you would like to sell a vehicle. More

Great service and super helpful These days it’s hard to get some one on one service. I got nothing short of that with Carvana I felt like part of the team! They walked me through the These days it’s hard to get some one on one service. I got nothing short of that with Carvana I felt like part of the team! They walked me through the whole process and helped me through a typically stressful and draining process. The Carvana truck showed up literally on the dot of the appointment I’m impressed with their service. Couldn’t be happier with the experience, will be recommending to friends and family! Logan went above and beyond, took care of my inquiry like a friend. Thanks for everything! More

Simple, easy, stress free.! Great way to sell. Reasonable price offer. Awesome customer service. User friendly, with simple fast processing. Almost seems fake! But it’s not one o Great way to sell. Reasonable price offer. Awesome customer service. User friendly, with simple fast processing. Almost seems fake! But it’s not one of those to good to be true deals. Highly recommend. Thanks Carvana! More

Great Operation Great people . Always straight forward . They asked all perfect requests and as I complied they moved my offer forward to a very smooth conclusion. Great people . Always straight forward . They asked all perfect requests and as I complied they moved my offer forward to a very smooth conclusion. Pickup was also perfect. More

A wonderful experience from start to finish. At first, I was skeptical of using an online dealership - but then I thought it is 2018 and the future is now! I must say, I was really blown away by At first, I was skeptical of using an online dealership - but then I thought it is 2018 and the future is now! I must say, I was really blown away by the convenience and efficiency of CARVANA. I was able to pick out the exact car and features that I wanted. Still having a small loan on my trade-in, they handled the swap beautifully and I did not have to do anything except give my consent. My car arrived on the date and time that I ordered it from a wonderful employee. Within 20 minutes, he was off with my car and I had my new one. Done and done. Clean, easy, and efficient. The only thought/point I bring up is about offering ranging Customer Service options depending on the individuals' needs. If someone is using this service for the first time, they may want to receive texts or calls from time to time to ensure everything is going smoothly. Although I did receive some texts about my delivery being on time, I am still waiting to hear back on Registration and my past lien being paid off. Regardless, there was no BS, no extra costs popping up before signing, and the final number did not change from when I signed the paperwork. It was a great experience. More

Great place to work with Everyone I talked to was extremely helpful from explaining processes to working with my schedule for pickup. Whenever there was a question or concern Everyone I talked to was extremely helpful from explaining processes to working with my schedule for pickup. Whenever there was a question or concern, a rep was there to make sure everything was worked out. More