
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
Overall, my experience with Carvana was positive. I was impressed that from vehicle selection to financing approval, the process was easy and fast, the price was outstanding and it was all done from the co impressed that from vehicle selection to financing approval, the process was easy and fast, the price was outstanding and it was all done from the comfort of my home. Customer service was friendly. The only frustration I experienced was the actual delivery of my vehicle, which was rescheduled twice. Although frustrating, Carvana customer care went above and beyond to acknowledge my inconvenience, including a $250 check. My suggestion would be to purchase a vehicle within the free to deliver market, or pick it up yourself. When my vehicle was finally delivered, I was greeted by a professional and friendly rep, who went over my paperwork with ease. Although clean, whoever detailed the vehicle did an awful job...but I didnt expect a new car since I purchased a used one. Mechanically, everything was as expected. I cannot review anything regarding registration, since it has not yet been completed...so fingers crossed I receive my plates soon. More
Initially I didn't trust carvana and mainly looking several dealers. I didn't believe in buying a car through online and I thought definitely I may get cheated, but honestly speaking, carvana done a gr several dealers. I didn't believe in buying a car through online and I thought definitely I may get cheated, but honestly speaking, carvana done a great job.i got very good deal and problem free suv with a warranty period which gives me piece of mind. I am really happy to be part of carvana customer. More
The BEST car buying experience EVER!!! This was the best buying experience ever! I have bought a lot of cars in the past, the thing that I hated the most is that you were at the dealership This was the best buying experience ever! I have bought a lot of cars in the past, the thing that I hated the most is that you were at the dealership ALL DAY!!! I do not have that kind of time in my life. The process was fantastic! My other car went down and I had to get a replacement in a fairly short amount of time. While I was on vacation I was able to causally research how much I wanted to spend and the features and payment that I could afford. The process was so easy and I had so many choices. The customer service made me feel that I was the most important customer. I was leery at first, but they made me feel warm and fuzzy with that I didn't have to accept the car (when they delivered it) for any reason and that I also had 7 days to return it. They offer the warranty and extended warranty. Also, they approved my credit right away, so I didn't have to go any further than my app. Everything was there and taken care of! So far so good! I would HIGHLY recommend this service to EVERYONE!!! Sure beats sitting at a dealership, plus you have a lot more options of a lot more cars!!! Thank you so much CARVANA!!!! More
Quick and Good Price offers Carvana My experience was very good. I never expected it would be so simple. I have never heard about Carvana so initially I didn't trusted, but I took a chan My experience was very good. I never expected it would be so simple. I have never heard about Carvana so initially I didn't trusted, but I took a chance. Carvana's offer was really good and they stick to the price they said over phone. I got the check and money in my account really quick. Special thanks to Trish(she works from west coast) More
Amazing purchase experience from start to finish! Cars are fairly priced, clean and delivered with a full tank of gas. Definitely the best way to purchase an automobile!! are fairly priced, clean and delivered with a full tank of gas. Definitely the best way to purchase an automobile!! More
My online experience with Carvana, I would rate five stars. During the online process, my experience with Carvana was fast, friendly, and incredibly easy. When I arrived to the dealership to pick up my stars. During the online process, my experience with Carvana was fast, friendly, and incredibly easy. When I arrived to the dealership to pick up my car, I put in the coin to retreave my car which then became stuck in the vending machine. It took over an hour and a half to get my car out of the vending machine which left me late for work. I did not receive as much as an apology or even an offer of a car wash from the dealership. I would rate my dealership experience as a one star experience. I will buy from Carvana again, but I will not go to the Tempe location where the customer service skills are lacking. More
Makes car buying easy! I absolutely hate car buying. So Carvana wonderful to have as a service. They help me in finding a car that fits my needs and provides excellent custo I absolutely hate car buying. So Carvana wonderful to have as a service. They help me in finding a car that fits my needs and provides excellent customer service in the process. More
It’s the ONLY way to buy a car, streamlined, efficient, every step guided, excellent service and excellent product. Very very happy with the whole experience from my trade in to my purchase. Still can’t every step guided, excellent service and excellent product. Very very happy with the whole experience from my trade in to my purchase. Still can’t believe I didn’t have to sit through hours of needless waiting and upwelling. Thank you!! More
Best process ever!!!! I love Carvana, and my car is everything!!! Will tell everyone I know about Carvana! Best way to buy your next car! everything!!! Will tell everyone I know about Carvana! Best way to buy your next car! More