Carvana

Incredible experience Like a lot of people, I dread the car buying experience. But not with Carvana. The entire process was an incredibly positive experience and so simple Like a lot of people, I dread the car buying experience. But not with Carvana. The entire process was an incredibly positive experience and so simple. The SUV we purchased is in great condition. My only minor complaint is that I did not realize the vehicle didn’t have two keys or the key fobs. I didn’t catch this when reviewing the car online. It cost us an additional $400 to buy a key fob from the dealer and to have it programmed. But other than this, this was by far the best car buying experience I have ever had. More

Excellent experience. Car detailing could’ve been better. Dog hair remained between seats and glass/mirror not clean. Excellent quick repair of chip in the windshield with safelite. I would repeat experience Dog hair remained between seats and glass/mirror not clean. Excellent quick repair of chip in the windshield with safelite. I would repeat experience and recommend to others. More

Smooth operation I had my truck for sale in all the usual on-line places when Andrew from Carvana saw it and contacted me with an offer to buy it. I had a lot of quest I had my truck for sale in all the usual on-line places when Andrew from Carvana saw it and contacted me with an offer to buy it. I had a lot of questions for him as I was pretty skeptical of the operation until I went on line and verified the phone number that he had given me and talked to the people there. After I understood their operation I took their offer and the whole operation was as smooth as silk. From start to finish my truck was gone in 3 days. Everybody involved were very friendly and helpful, especially Andrew. He deserves a medal for his patience and professionalism, I had a hundred questions and answered them all. I highly recommend Carvana. More

happy with my purchase I purchased a Chevy Bolt from Carvana this year. I was very happy with how the website shows 360 degree previews of the car, and detailed photos of an I purchased a Chevy Bolt from Carvana this year. I was very happy with how the website shows 360 degree previews of the car, and detailed photos of any imperfections on the vehicle. I decided to purchase the car knowing I had a week to spend time with it and return it if it didn't work out. In the end I loved driving the car and decided not to return it. My registration and plates arrived after about three weeks driving the vehicle with temporary plates. Overall, the experience was extremely smooth. However, I never tried to return anything including a refundable deposit or a 7-week trial car, so I don't know what that experience is like. One point of turbulence for me was that I wanted to pay the full amount for the car up front (cheapest option in long haul), and this was a lot of money, and it takes time to get that amount all together in one chequeing account. As an example it can take a few days to sell equity from my brokerage and several more days to transfer that money into a bank account. However, Carvana expected the full cost of the vehicle to be in my chequeing account upfront (and they would check it) weeks before they produced the car. They gave me an extension after several phone calls which I was very glad they did, but I wish they would give more time to get the funds together generally. More

The buying process was the easiest I’ve ever been through! Everyone was excellent for purchasing to the delivery! Our family will definitely be purchasing our vehicles through Carvana in the future! through! Everyone was excellent for purchasing to the delivery! Our family will definitely be purchasing our vehicles through Carvana in the future! More

Everything went great until the day my car was delivered. I still love my car but I feel like I was deceived. The guy delivering my car scuffed the rim and rocker panel and told me carvana would fix it. Now I still love my car but I feel like I was deceived. The guy delivering my car scuffed the rim and rocker panel and told me carvana would fix it. Now all they want to do is fix the rocker panel and not the rim. I am working with them now to see if they will fix rim. I will buy another car from here because the process is flawless. Hopefully nextime they take 10 extra seconds and do the final step correct. More

Easiest car purchase ever, but I was very excited about the process being so smooth with the lack of paperwork I had to read over and sign, in person. The one thing I'm not too sure I was very excited about the process being so smooth with the lack of paperwork I had to read over and sign, in person. The one thing I'm not too sure about is when I took my car to a shop to have a courtesy check done, I was informed the positive terminal on my battery was loose. I would assume that's one of the things the mechanics would check first before the car was ready to sell. Not sure why they wouldn't double check everything before giving it the "GO" to be sold. More

This was the easiest car sale I have ever had! Andrew reached out to me, they did all of the assessment and offer over text and email. Once I got to the store, it took 11 minutes for them to give me the reached out to me, they did all of the assessment and offer over text and email. Once I got to the store, it took 11 minutes for them to give me the check and take possession of the car. 11 minutes!! I don't think I'll ever try to sell a car any other way. I was very skeptical, but this was fast, easy, and painless!! Win! More