
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
No Tags Everything was flawless up until I found out today my paperwork was never submitted to the DMV. So now my tags are dead and the car sits in my garage- Everything was flawless up until I found out today my paperwork was never submitted to the DMV. So now my tags are dead and the car sits in my garage-useless. I had a great experience up until this point. Will not recommend Carvana to anyone in the future. More
Andrew made this entire process incredibly smooth. It was very fast and trustworthy. I will definitely use Carvana again to sell a vehicle. Maybe one day i will even purchase a vehicle from them! very fast and trustworthy. I will definitely use Carvana again to sell a vehicle. Maybe one day i will even purchase a vehicle from them! More
Very Disappointed I’m a previous Carvana customer, and my first experience was spectacular! Everything went seamless with the transaction of scheduling, delivery, and t I’m a previous Carvana customer, and my first experience was spectacular! Everything went seamless with the transaction of scheduling, delivery, and the condition of the vehicle. I told everyone who mentioned they were possibly looking for a new vehicle about how great my experience was. This time around was a nightmare! There were so many issues this time that I almost canceled everything. The first vehicle that I put a deposit on and waited to become available ended up not becoming available for purchase. Then I decided on my current vehicle, and I scheduled a delivery date that was confirmed until the day of, I get a call that the vehicle didn’t get transported in time for delivery. So I rescheduled the delivery for when they said it would be available on the following week, and once again the delivery date gets confirmed. This time the day before the delivery date I get a call and was told the vehicle is not ready for delivery. This has not been a good experience with Carvana! More
I was attempting to sell my car on Craigslist when Trish cold called me and advised me of a better way. She held my hand through the whole process, calmed my nerves, and got me a reasonable price. Easy, qui cold called me and advised me of a better way. She held my hand through the whole process, calmed my nerves, and got me a reasonable price. Easy, quick, and efficient. Trish gets an A plus. More
PHENOMENAL I've been telling people all about Carvana after my absolute MAGICAL experience. Literally, front me creating an account on the website to driving of I've been telling people all about Carvana after my absolute MAGICAL experience. Literally, front me creating an account on the website to driving off with a car...thirty minutes. 45 if you count the test drive. I've been to dealerships before where it took HOURS of them going back and forth with their managers, trying to scam you in as many ways as possible. The only person I spoke with was the guy handing me the keys, and he was all smiles and made me feel as special as possible. CANNOT RECOMMEND THIS ENOUGH More
Overall Good Experience I would definitely use Carvana again for future vehicle purchases! First off, let me say, my experience was relative to buying a vehicle for my busin I would definitely use Carvana again for future vehicle purchases! First off, let me say, my experience was relative to buying a vehicle for my business. That, in my opinion, was probably a little more involved than buying a personal vehicle. As a result, the process was not as smooth as it could have been because not everyone at Carvana was on the same page about what documentation was required to buy a car for a business. However, in the end, we finalized the deal. ALL of the Carvana team members, without exception, were great and had the patience and cheerful attitude to work through the process with me. I accepted delivery when expected and that whole process was fantastic! The vehicle was exactly what we expected. The only other less than perfect part of the process that occurred involved vehicle registration. The car was sold out of Georgia and needs to be registered in Alabama. The delivery driver assured me Carvana would take care of the registration process in Alabama and I would be notified when to go to our local probate office; however, I received an email 6 days after our purchase that Alabama requires that I personally handle the registration process. Upon calling Carvana to clarify what was supposed to happen concerning the registration, I was assured Carvana would handle it and the email was a mistake. We are waiting for the registration process to be completed. Overall, it was a good experience and I highly recommend Carvana. It was so easy! More
Great Experience, Simple Process. I was very skeptical about using Carvana at first, but I am very pleased with the outcome. Found the car and financed all through the same website. I was very skeptical about using Carvana at first, but I am very pleased with the outcome. Found the car and financed all through the same website. Car was delivered a few days later and the customer service since has been excellent. Very good price on used car with low miles. Very upfront with any imperfections or damage. Would use again and will recommend Carvana to others. More
This was my first experience in buying a car online , it was an awesome way to purchase a vehicle. My sales rep Charity was amazing very PATIENT and pleasant was an awesome way to purchase a vehicle. My sales rep Charity was amazing very PATIENT and pleasant More
I just bough a beautiful RR Velar from Carvana and I would recommend the experience to anyone that is thinking about using Carvana to buy their next car. I have to be honest, I was skeptical and my g would recommend the experience to anyone that is thinking about using Carvana to buy their next car. I have to be honest, I was skeptical and my girlfriend tried to talk me out of it, however I found a great deal and I was willing to take a chance largely in part to their return policy and warranty. The buying process itself was very clear, easy, and straightforward. In fact, I would say it was superior to a traditional car dealer transaction. There was no haggling and paperwork was simple. Everything was done online. Everything was smooth and perfect until I got the car delivered. Unfortunately there were some undisclosed cosmetic issues with the vehicle which I was not expecting. Although I was a bit annoyed, a quick call to Carvana eased all doubts. They were professional in handling the issues, and took care of all of them in a manner which I believe was representative of good customer service. The claims with Carvana’s insurance provider were quickly approved and I am getting the issues fixed. I am very satisfied with how that was handled. Long story short, I am happy with the whole purchase overall, and even though there were some minor issues I believe Carvana dealt with them properly. I ended up keeping the car and I recommend Carvana to anyone on the lookout for a car. More