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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
February 02, 2020
This was one of the best experiences I had buying a car. The process took about 20 min. Then I had to submit paperwork and deal with my bank. All from either my phone or computer. So easy. I definitely reco The process took about 20 min. Then I had to submit paperwork and deal with my bank. All from either my phone or computer. So easy. I definitely recommend it! More
by MariaB
Employees Worked With
Can't remember
February 02, 2020
I love Carvana!! We’ve purchased 3 cars in 2 weeks as a family and we love the all, checked all out and they passed with flying colors!!! Carvana is definitely the place to go for ease, quality, affordabil family and we love the all, checked all out and they passed with flying colors!!! Carvana is definitely the place to go for ease, quality, affordability and approvals!! Did I mention we have subpar credit? Carvana came through in a BIG WAY!!! More
by Island Kimmy Pie
Employees Worked With
Can’t remember but 1 black girl, 1 black guy, 1 white guy
February 02, 2020
smooth No real issues....smooth. I need 25 words so here goes nothing, hows that for a big nothing burger. Still need more words. I still need two words. No real issues....smooth. I need 25 words so here goes nothing, hows that for a big nothing burger. Still need more words. I still need two words. More
by damtwo2000
Employees Worked With
dont know names but they were all professional
February 01, 2020
I was so skeptical when I received the Carvana offer as it was on average of (literally) $3,000 higher than all the other buyers were offering me. I was selling my Moms car as a favor and totally burned ou it was on average of (literally) $3,000 higher than all the other buyers were offering me. I was selling my Moms car as a favor and totally burned out on talking to potential buyers. When the Carvana representative called me I almost missed the opportunity. She (Trish) was so professional and persistent that when I ended the phone call early (sorry Trish) she simply called back and left me a message with the amount of the offer and followed up with a text. I was amazed at the offer and couldn’t believe it to be the “real deal”. After numerous calls checking the details of the transaction, I had to give it a shot. In the end it was so simple and painless...still hard for me to believe. We got everything we hoped for ... exactly what was offered full price as quoted by Carvana. I actually offered to do this testimonial to the rep (Trish) before we completed the transaction. I said if this actually works, and it’s the real deal I’m buying you a gift card and writing a testimonial. (Gift card on the way). It’s the real deal! Ken Belnap More
by Ken Belnap
Employees Worked With
Trish Howell
February 01, 2020
Be very careful buying a car here. Immediately get an inspection done. My oil was not changed and cabin air filter was dirty. Had to jump through all kinds of hoops to have Carvana reimburse me for the o inspection done. My oil was not changed and cabin air filter was dirty. Had to jump through all kinds of hoops to have Carvana reimburse me for the oil change, including submitting actual pictures of the dirty oil. My cabin air filter also needs to be replaced. I bought Mazda6 2017 with 20k miles on it. Also had battery issues. Please if you buy a car from them, get it inspected immediately after delivery. Carvana wasn’t very receptive to helping me with the issues. I was even told that the oil was changed so there is some really shady stuff going on with these inspections. I had one employee named Alex who was actually helpful but others were not nearly as helpful. More
by Toricorrinekeaton
Employees Worked With
Alex
February 01, 2020
My purchase was great. Very fast and professional unfortunately the vehicle I purchased has problems with the heat. It won't blow and I want to keep the car it's been in the shop 2 days after I came unfortunately the vehicle I purchased has problems with the heat. It won't blow and I want to keep the car it's been in the shop 2 days after I came and picked it up so I haven't been able to even drive it yet I had to replace the blower motor fuses electrical wires and some more stuff and the warrenty that carvana has jeep won't accept I have to pay 1000 out of pocket to cover the repairs for my brand new vehicle. I should be reimbursed for this but still major inconvenience especially when my delivery was delayed bc of damages to the vehicle. More
by Megs86
Employees Worked With
Matt
February 01, 2020
My husband and I were quite skeptical of the Carvana experience at first, but we had had enough of traditional car dealerships. We needed to upgrade from an SUV to a Van because our family grew. From th experience at first, but we had had enough of traditional car dealerships. We needed to upgrade from an SUV to a Van because our family grew. From the online shopping, to our trade in, everything was so easy! We were impressed with our no-haggle trade in value and how easy the scheduling was to have the car delivered. We couldn’t have been happier. More
by jaynar
Employees Worked With
Mikey
February 01, 2020
Still waiting for my tags and registration but every point of the way up until now has exceeded my expectations. You have anticipated my questions and contacted me for possible resolutions. Never been h point of the way up until now has exceeded my expectations. You have anticipated my questions and contacted me for possible resolutions. Never been happier More
by Waynespiker
Employees Worked With
Rachel
