Back

Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

Directions

By Type

10,128 Reviews of Carvana

October 05, 2022

Interesting way to buy a car! ! No pressure!! Easy delivery, friendly and efficient. Thank you! More

by gnet57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren
October 05, 2022

Easy. Great car. Smooth process. Very happy. I’ll never visit a dealership bank! Thank you!! More

by Staceysappington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
October 04, 2022

Everything was great. The only thing is I would make sure that you check and make sure your oil change and all the services are up-to-date because I already have to do tha More

by n_dietzel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know there names
October 03, 2022

Easy experience, picked up the car at the vending machine. The 12:30 appointment was truly an appointment with respect to our time. We were there about 45 minutes and signed a couple documents More

by MylesHolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Computer
October 03, 2022

What a nightmare. My delivery got rescheduled eight times. In what started is an attempt to save time, ended up taking me 2 months to complete the process to purchase More

by Bgbg333
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olivia
Oct 04, 2022 -

Carvana responded

Your feedback is incredibly valuable as Carvana is always looking to improve the customer experience. We know how excited our customers are to purchase a new vehicle, but when that vehicle is delayed it certainly hinders that experience. This is never our intent as we know how our customers rely on their vehicles to arrive on time for their means of transportation and lifestyle. We are very sorry to have inconvenienced you. Although you experienced bumps along the way, we appreciate the patience you had with us, and we hope you love your new ride.

October 03, 2022

My advocate was amazing I believe his name is Chris. The process was smooth. My 2015 Kia Soul is the best. The vending machine was A cool experience More

by Mslisabell725
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris I think
October 01, 2022

The over all experience was pleasant however when we got the van home it had several issues. The blind spot monitor system is not working as well as several other electronic issues. I will have to take thes More

by ryanlsnider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra
October 01, 2022

They didn’t review insurance right, car delivery delayed 2 weeks. Many scratches and dirty. More

by joannasellscarolina
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The bot
September 30, 2022

This was the best and easiest way of buying a car. The delivery advocate Deborah Morrison and all other staff have been wonderful. It was a seamless process. I bought a 2019 Mercedes with low mileage More

by Jess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Morrison, Landry
September 30, 2022

Best! Cody and Team worked with my auto insurance co on the phone and I, late on a Friday afternoon and were able to obtain proper ins. card, close and dr More

by kevinbyrne58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody at 707 E. Gilbert Drive - Tempe, is the man!
Oct 01, 2022 -

kevinbyrne58 responded

Thanks

...
88
...