Carvana

Fantastic! They were able to give me a peace of mind and help me get my car, even though there was a delay in delivery, they made sure that I was their priority They were able to give me a peace of mind and help me get my car, even though there was a delay in delivery, they made sure that I was their priority. I love my new car! More

Simple process everything was completed on line. The vehicle arrived a little late but that’s no problem. It did arrive the day they said it would. The vehicle was clean and the correct mileage as s The vehicle arrived a little late but that’s no problem. It did arrive the day they said it would. The vehicle was clean and the correct mileage as said was on the car. More

After an third party inspection, we were informed that my car came with unmatching tires, cracked front windshield, and broken left rear mirror. It was reported on the next day. Carvana told us to bring the car came with unmatching tires, cracked front windshield, and broken left rear mirror. It was reported on the next day. Carvana told us to bring the car to a certified auto repair. After 7 days (after the returning period), they denied the repairs. More

Pretty bad experience, buying was easy, the first vehicle I received had awful body work done recently. Second vehicle had shoddy work down also, sunroof and other mechanical issues , their inspections are o I received had awful body work done recently. Second vehicle had shoddy work down also, sunroof and other mechanical issues , their inspections are obviously not trained to loom over vehicles, I recommend you take the vehicle to have a PPO done by a reputable shop prior to the 7 days being up. More

Carvana communication in the beginning was great, but after two changed delivery dates communication went down hill. My choice of vehicle was great. They gave all information I need to make my decision o after two changed delivery dates communication went down hill. My choice of vehicle was great. They gave all information I need to make my decision on buying. More

The overall trade-in and purchase process went great so far, but it’s quite early in the process. My trade hasn’t yet been paid off, my new car still requires repairs and needs registration, and a promised far, but it’s quite early in the process. My trade hasn’t yet been paid off, my new car still requires repairs and needs registration, and a promised $100 gift card hasn’t yet been received. Again, great so far…but soliciting for a review this early will only result in “pending” feedback. More

Great 😊 process happy customer 2x car buyer experience and will never go to a dealership again and will never go to a dealership again More

We were looking forward to the novelty of the vending machine experience but the site just drove the vehicle around from the back. The representative on site was friendly but awkward and in a hurry t machine experience but the site just drove the vehicle around from the back. The representative on site was friendly but awkward and in a hurry to get out of there. More

This was a great and interesting sales experience being 100% online. Upon pickup, my representative was very clear with going over the paperwork and the 7 day guarantee. We love our car and will be back fo 100% online. Upon pickup, my representative was very clear with going over the paperwork and the 7 day guarantee. We love our car and will be back for our 2nd vehicle. More

Carvana LLC in Tempe totally scammed me. Please be careful with them! They made a mistake on the title, dealer assignment on 11/25/19 and HAVE YET to fix it. They didn't write in the deale Please be careful with them! They made a mistake on the title, dealer assignment on 11/25/19 and HAVE YET to fix it. They didn't write in the dealer number or notarize the signature for someone I never met named E Robles. The title was refused because of their mistakes and so I can't register it which means I can't drive the car I bought and payed for. The problem is CARVANA WILL NOT HELP ME. I've called Carvana Customer Service repeatedly and each Carvana representative was rude and couldn't care less. One guy told me to "pound sand". (What does that even mean?!) Another said they "will not try to help". The last Rep said they were the department who handles all escalations. He said I was wasting my time even trying. Since they won't help, I'm having to go through the process of reporting fraud. Been on the phone with the Sherriff's office and highway patrol. Hopefully they'll help. Don't use Carvana unless you want to pay a lawyer like I'll have too now. More