Carvana
Tempe, AZ
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10,163 Reviews of Carvana
DON’T PURCHASE THROUGH CARVANA! !! I had purchased a vehicle through them several years ago and it was the best experience ever, so simple and pleasant. Apparently things have change !! I had purchased a vehicle through them several years ago and it was the best experience ever, so simple and pleasant. Apparently things have changed drastically since then, because I just purchased another car from them a little over a month ago and the experience is an absolute nightmare. They have outright been lying to me the whole time. They stated numerous times, in numerous formats, that my registration would be covered and taken care of by them, only for me to not find out until after my temporary plate expired that they weren’t actually going to do anything about it. On the day my tags expired I called and was told to ‘just be patient’ because my registration would arrive in the mail. Even now as I write this, my Post Sale Dashboard states that they are processing my registration. But thank goodness I went to the DMV and was informed that Carvana would not actually be following through on their word and that I needed to take care of registration if I wanted to keep driving my car. In the words of the DMV, Carvana are scammers who lie to customers all the time. And trying to get anywhere with Carvana’s support team has been useless so far. So in short, AVOID CARVANA if you want to save yourself from being lied to and having an awful experience. I used to highly recommend Carvana to everyone, now it breaks my heart to say that I feel obligated to warn everybody to stay far away from this company. More
By far the easiest way to purchase a vehicle. Amazingly easy and transparent with their information on your vehicle. Even the minor issue (cosmetic) was shown to me and repair was initiated whe Amazingly easy and transparent with their information on your vehicle. Even the minor issue (cosmetic) was shown to me and repair was initiated when I signed for the car. Very very HAPPY!!! More
Best New way to buy a new car. No hassle, easy, no haggling, no hounding from a dealer, take your time and get what YOU want...and they delivered. No hassle, easy, no haggling, no hounding from a dealer, take your time and get what YOU want...and they delivered. More
Sorry Guys I want to write a great review but I bought a black car that turned out to be blue. The delivery left me with a lot of questions I had to find out on my own. The car was dirty with no floor mats. black car that turned out to be blue. The delivery left me with a lot of questions I had to find out on my own. The car was dirty with no floor mats. The listing said I got a year of Satellite radio that was not true from Sirius and a Carvana Advocate. Finally the oil was low and even the windshield washer fluid was out. WOW that's a lot of things to be not right. Still like you guys just didn't love your delivery. Afton Lee More
This is my second time in 2 years to buy a car from Carvana, and once again the process was seamless! Great experience, great people, totally satisfied. Carvana, and once again the process was seamless! Great experience, great people, totally satisfied. More
First car I received was not all what it was shown to be. I was quite disappointed. Got in contact, let the reps know what the issues were. Picked out the second car, had a few delays but given the circumsta I was quite disappointed. Got in contact, let the reps know what the issues were. Picked out the second car, had a few delays but given the circumstances, it was understandable. Lizzy, the one that delivered my current car, was outstanding and very helpful. She answered all my questions and even told me a few things about the car and how it drove before it was delivered. You could tell she cares about her job and her clientele. More





