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Carvana

Tempe, AZ

3.4
10,127 Reviews

HQ

Tempe, AZ

85281

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10,127 Reviews of Carvana

April 06, 2020

Great Experience! This was my first time EVER purchasing a vehicle & Caravana made things very easy & transparent. The paperwork and delivery was smooth & I am more tha More

by tamyag87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall employee names at the time
April 06, 2020

Outstanding Company If you are looking for a vehicle, i would recommend Carvanna over and over again. Service, commitment, and communications with customers was outstand More

by dlb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them.
April 06, 2020

Questions answered... Problems resolved quickly! Our purchase through CarVana was really amazing! We did have one glitch in the process, but it was resolved quickly and easily! It was unbelievable ho More

by amullis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole, Aaron, Charles
April 06, 2020

The Best Online Car Transaction Possible, Period. Online car purchases can be misleading, time consuming & impractical. Factor in your trade-in as well & it becomes even more complicated. With Carvana More

by Business Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
April 06, 2020

Best experience for vehicle purchase. Everything and I mean everything was exactly as explained, in spite of complications due to our current health situation. Everyone involved was very professional, as More

by gpepin
Recommend Dealer
Yes
Employees Worked With
Jason
April 06, 2020

The best car-buying experience If you want a haggle-free car buying experience, Carvana is the right place to go. You're in charge of the process and is totally transparent. More

by Julian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonas
April 06, 2020

Enjoyed the “Amazon” approach of buying cars. But just like “Amazon” verify all features are accommodated with the delivery of the car. My Truck showed to have a remote start and some other features, but More

by HSLeCrone
Recommend Dealer
Yes
Employees Worked With
Jake
Apr 07, 2020 -

Carvana responded

We appreciate the feedback about your recent purchase with us. As transparency is one of the most important roles in our process, every vehicle on our website comes with a 360-degree tour allowing our customers to see key-features on the vehicle, and we apologize for any information that was unclear and incorrect on our site. We are happy to hear that you are communicating with our specialists to rectify your concern. As The New Way to Buy A Car, we heavily rely on customers feedback like yours for improvement. Thank you for being a part of the Carvana family, and should you have any questions, please do not hesitate to contact us at (800) 333-4554.

April 06, 2020

Love Love my Carvana Car and Experience I had been shopping for a car since my lease was up for over four months. I had ZERO luck at traditional dealerships. I didn't think a site as savvy a More

by GennG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure.
April 06, 2020

Great The car was everything they said it was easy to buy less than 2 hours To purchase Thanks for a great car and your service More

by dave2colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All were great
April 06, 2020

The whole process was extremely easy, the women who dropped of the car to me was very nice and helpful, and everytime ive had to call customer service they are always great and knowledgeable, the car r More

by Kwhisenhunt24
Recommend Dealer
Yes
Employees Worked With
N/a
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