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Carvana
Tempe, AZ
10,127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,127 Reviews of Carvana
April 05, 2020
As usual, the Carvana experience was great! I love the no haggle online shopping and selection. The car was better than expected and has been a joy to drive. I’ve recommended Carvana before and will do it a haggle online shopping and selection. The car was better than expected and has been a joy to drive. I’ve recommended Carvana before and will do it again. More
by Bill
Employees Worked With
Don’t know name
April 05, 2020
I would definitely buy another car from them...it was so easy and fast...no hassle and no BS...on a scale of 1 to 10 my experience was a 12...Thank you Carvana easy and fast...no hassle and no BS...on a scale of 1 to 10 my experience was a 12...Thank you Carvana More
by Hectorv1
Employees Worked With
Jona, Grace & Jacob
April 05, 2020
This was my first time purchasing with Carvana and the experience was truly amazing. They were so nice and helpful. I recommended Oakbrook Carvana to all my friends and family as soon as I got home. What experience was truly amazing. They were so nice and helpful. I recommended Oakbrook Carvana to all my friends and family as soon as I got home. What a wonderful way to get a new or used car. Even with everything going on they still made the experience a good one!! Thank you!! More
by gracelovefamily2015
Employees Worked With
I do not remember the worker's name, but I was there March 28th 10:30am.
April 05, 2020
The absolute Best Car purchasing experience I have ever had!! I would highly recommend to anyone Carvana is the best - totally hassle free- nothing to improve you guys got it goin on🥰 had!! I would highly recommend to anyone Carvana is the best - totally hassle free- nothing to improve you guys got it goin on🥰 More
by Lovenit
Employees Worked With
Not sure
April 04, 2020
Originally skeptical Now I have heard about Carvana for a while through ads and thing on the internet, and thought it was a pretty neat concept ( this is what we have and Now I have heard about Carvana for a while through ads and thing on the internet, and thought it was a pretty neat concept ( this is what we have and this is what we are willing to do business for approach). As I have never been much of a haggler type when it comes to cars even though you can fetch a good price if you know what your doing. Pass car loan caused most dealers to have a hard time getting me into something I actually wanted so thought why not give this a try ( after all 7days money back right?). After finding a few cars in my price range and going through the process, all which was easy save verifying the down payment in the bank which had to do over the phone was a bit of a drag. However after that was out of the way was pretty much smooth sailing, the car showed up on the day it was supposed to and was detailed from head to toe and looked a lot better in person then it did in it’s 360 walk around onLine. The driver was nice and able to answer my questions and even allowed me a quick spin around the block to make sure I was okay with taking it for the seven days. That same day I did have to take it to a Chevy dealer for an alignment which was missed some how, but they did cover it since I had just gotten it and it was something that really should have been double checked prior too. After having that done it going pretty swell and looking forward to pleasing experience going forwards. More
by acradle
Employees Worked With
Nicolas
April 04, 2020
Carvana’s business model sounds good in theory and would work if they were an honest and ethical company, but based on my experience with them and all of the terrible reviews they have received, this is jus work if they were an honest and ethical company, but based on my experience with them and all of the terrible reviews they have received, this is just not the case. Carvana gave me an offer to buy my car and backed out of the deal at the last second saying that the market for used cars is not good right now because of the coronavirus. I was told by multiple employees that the offer would still be good as long as I had an appointment with them to sell my car. This turned out to be a lie. Now that Carvana weaseled out of the deal, I am stuck with 2 cars, 2 car payments, and nowhere to park the second car. These people will totally screw you over if it benefits them. Doing business with Carvana is like playing Russian Roulette; you may come out okay, but you also have a good chance of being totally screwed. I will never do business with them again and will tell everyone I know to stay away from this terrible company. More
by CarvanaSucks
Employees Worked With
Multiple associates/managers
April 04, 2020
Awesome experience , everyone that helped me throughout the process was very friendly and went above and beyond to point me in the right direction to complete the purchase . the process was very friendly and went above and beyond to point me in the right direction to complete the purchase . More
by shannonsimpson
Employees Worked With
N/A
April 04, 2020
This was the most stress free transaction ever. I got a superb car and friendly people contacting me as the process progressed. I would defiantly use them again! The best way to get a vehicle ever. superb car and friendly people contacting me as the process progressed. I would defiantly use them again! The best way to get a vehicle ever. More
by Kevincarter255
Employees Worked With
I dont remember their names.
