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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

July 31, 2020

Perfect The hassle of not being in a dealership for hours was the best experience. Carvana took care of everything and made this the greatest/easiest purchas More

by gaylamonique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
July 31, 2020

Great buying experience from beginning to end, completely satisfied and will never purchase a car any other way again. Don’t be afraid to buy a car online , this in the only way. More

by Podamico
Recommend Dealer
Yes
Employees Worked With
Will
July 31, 2020

The carvana people we dealt with were very nice and helpful. My only concern is with the one who do the inspections of the vehicles. The first vehicle we planned on purchasing made it through inspectio More

by j_slemp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember their names.
Aug 04, 2020 -

Carvana responded

Thank you for taking the time out of your day to provide us with feedback about your recent experience. Carvana strives to sell high-quality used vehicles that not only meet our standards but our customers as well. We are truly sorry to hear about the vehicle concerns you have experienced with both vehicles. We were unable to locate your account to look further into this matter and would encourage you to call us at (800) 333-4554, in order for us to ensure your concerns have been resolved.

July 31, 2020

Great experience !! My wife is very happy with her new car, everything was right on schedule, costumer service was the best, I recommend Carvana 100% More

by Viviana Cardona1583
Recommend Dealer
Yes
Employees Worked With
Magali
July 31, 2020

This was truly the best buying experience. To be able to shop online when convenient for myself was a top reason I purchased from Carvana. The process was smooth as far as uploading documents. The customer More

by courtneyjackson82
Recommend Dealer
Yes
Employees Worked With
Katie C from Rochester hub
July 31, 2020

Car needs $1800 worth of work. Dirty oil and transmission fluid. Engine grinding upon very first start.SilverRock covered $367 of $1800. Called Carvana dozens of times. Reps good but let my after sale review More

by MyCarvanaExperience
Recommend Dealer
No
Employees Worked With
Joseph , Austin, Angela...and probably 10 others.
Aug 04, 2020 -

Carvana responded

Thank you for taking the time to provide us with feedback about your recent purchase. Carvana strives to sell high-quality used vehicles through a seamless online purchase process. We are truly sorry to hear that your vehicle repairs were not fully covered by SilverRock. At this time, we have been unable to locate your account to look further into this matter, to ensure your concerns have been addressed. Please contact us at (800) 333-4554.

July 31, 2020

Great buying experience Easiest car purchase ever. So easy to sit at my desk, find the car that I wanted, click a few buttons, upload a few docs and it was done. I loved no More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
July 31, 2020

Buying was easy but the delivery process was a nightmare. They really need to do more research on the delivery companies they use. No matter how great the buying process and customer service with the company More

by Cassyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
July 31, 2020

I purchased a 2016 F-150 Ford. The price of the vehicle was below market and it had very low mileage. The delivery of my vehicle was seem less. It was in time and was beyond my expectations. Everything tha More

by Perry Buster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
July 31, 2020

Amazing !! Short & sweet......I'll go to Carvana from now on for my cars. Easy Transaction & NO wheeling & dealing involved. Gave me a good trade value. Friendl More

by a70gmcer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
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