
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
This place is the bomb everything was so clean and the customer service was everything you could ask for I would definitely come here again or send any friends. I love carvana customer service was everything you could ask for I would definitely come here again or send any friends. I love carvana More
It was easy This was the first time buying an auto online and it was great! Everyone from Carvana II dealt with, either online or on the phone, gave exceptional s This was the first time buying an auto online and it was great! Everyone from Carvana II dealt with, either online or on the phone, gave exceptional service. They bent over backwards to make it as efficient a process as possible. It was as easy as order something online from Amazon! Compared to going into a dealership and haggling with their salespeople, this was a much more pleasant experience. I would highly recommend Carvana for anyone looking to buy a car. More
Everything was great start to finish. Trade in and delivery pickup was fast and smooth. The delivery guy was great. The person that called and let me know first thing What the expect. I will and alrea delivery pickup was fast and smooth. The delivery guy was great. The person that called and let me know first thing What the expect. I will and already have recommended the experience. More
I am extremely happy with the transaction, and i love my new car. The Carvana support team all did a fantastic job. The one and only reason I am not giving 5 stars is that my car was delivered with two diff new car. The Carvana support team all did a fantastic job. The one and only reason I am not giving 5 stars is that my car was delivered with two different brands of tires that were very different tread wear depths. The after-sale support did make it right by paying for new tires, but i couldn't really drive my new car until that was fixed. Of you are going to advertise the one new tire and not disclose the other three, it seems a little off. Nonetheless, I have new tires and my new (to me) car is great. More
Phenomenal experience from start to finish. Cannot recommend Carvana enough. Everything was done online and the customer service folks answered all of my questions promptly and accurately. Carvana is recommend Carvana enough. Everything was done online and the customer service folks answered all of my questions promptly and accurately. Carvana is the only way to go! More
Better than I hoped Usually, big companies that try to provide "personalized service" just end up providing expensive service. Well, Carvana is not the cheapest; but you Usually, big companies that try to provide "personalized service" just end up providing expensive service. Well, Carvana is not the cheapest; but you don't get what you don't pay for. They brought a beautiful used car right to my door. The car is virtually flawless. The delivery guy was absolutely wonderful. He explained everything as well as any dealership. I theoretically could have saved 5-10% by doing extensive shopping, driving around, spending a lot of time. Not worth it. I highly recommend Carvana. I will be using them the next time I buy a used car. If the absolute cheapest car is your goal, you may not like them. But the best deal is not necessarily the absolute cheapest, and I think I got the best deal going with them. More
Wow ,what can I say ,,this has been the best car buying experience, I have ever had ,,from choosing the car, speaking to customer service, and the on time delivery of the car experience, I have ever had ,,from choosing the car, speaking to customer service, and the on time delivery of the car More
Convenient purchase, helpful customer service I loved not having to handle a dealership with my recent car purchase--and it was amazing to have it show up with plates and registration processed/in I loved not having to handle a dealership with my recent car purchase--and it was amazing to have it show up with plates and registration processed/installed. Prices seemed comparable with dealerships in my area, and I got a discount from a friend's referral code, which was an added bonus. My only complaint is that my car showed up with a couple of flaws (the trunk won't lock, one set of keys don't work) that I wasn't informed about at the time of delivery and didn't discover myself until mid-week. I could have traded the car in, but that seemed like a hassle. I also encountered an issue that was largely my fault that required roadside assistance, and the affiliate company wasn't as helpful as Carvana itself. Still, I would recommend Carvana to any of my friends who aren't comfortable with dealership negotiations and spending hours on end at a dealership. You just have to be prepared to wait 2-3 weeks for your car to arrive, in most cases. I think mine took 10-14 days from the time of purchase. More