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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

August 02, 2020

This place is the bomb everything was so clean and the customer service was everything you could ask for I would definitely come here again or send any friends. I love carvana More

by Micboo20
Recommend Dealer
Yes
Employees Worked With
Maron
August 02, 2020

It was all very easy and professional! It will be hard to buy a car any other way. From beginning to the end. it was a pleasant experience. More

by buddyvfore
Recommend Dealer
Yes
Employees Worked With
Adam, Rachel
August 02, 2020

It was easy This was the first time buying an auto online and it was great! Everyone from Carvana II dealt with, either online or on the phone, gave exceptional s More

by smosher123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember... ;-(
August 02, 2020

Everything was great start to finish. Trade in and delivery pickup was fast and smooth. The delivery guy was great. The person that called and let me know first thing What the expect. I will and alrea More

by Mooreron1982
Recommend Dealer
Yes
Employees Worked With
Alex
August 02, 2020

I am extremely happy with the transaction, and i love my new car. The Carvana support team all did a fantastic job. The one and only reason I am not giving 5 stars is that my car was delivered with two diff More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Sales Support.
August 01, 2020

Phenomenal experience from start to finish. Cannot recommend Carvana enough. Everything was done online and the customer service folks answered all of my questions promptly and accurately. Carvana is More

by ateman205
Recommend Dealer
Yes
Employees Worked With
Larry
August 01, 2020

Better than I hoped Usually, big companies that try to provide "personalized service" just end up providing expensive service. Well, Carvana is not the cheapest; but you More

by t4murphy4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Steve"
August 01, 2020

Wow ,what can I say ,,this has been the best car buying experience, I have ever had ,,from choosing the car, speaking to customer service, and the on time delivery of the car More

by stacey W
Recommend Dealer
Yes
Employees Worked With
Dont remember the names
August 01, 2020

Car was delivered with some confusion over 1 or 2 sets of keys. Car itself was great. Slow on registration. Probably COVID related Jury still out More

by ocity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 04, 2020 -

Carvana responded

Carvana strives to make the car buying experience easy and hassle-free. We are saddened to hear there was a miscommunication regarding the number of keys and a delay in your registration being completed. In researching your account, we see you have been working with one of our Advocates to reach a resolution. Thank you for bringing this situation to our attention so we can continue to improve moving forward. On behalf of Carvana, please accept our deepest apologies for any confusion. Should you have any additional questions or concerns, please reach out to us at (800) 333-4554.

August 01, 2020

Convenient purchase, helpful customer service I loved not having to handle a dealership with my recent car purchase--and it was amazing to have it show up with plates and registration processed/in More

by annend06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
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